Printer LRS

Early Applicant

Fresher

Job Description

Desktop Technical Support
To provide Imaging support (Legacy & Cloud Based)
Task Queue, Litigation Hold Script, CME Provisioning/Auto Pilot issues
Migration legacy to Cloud based: Support & Troubleshoot Migration issues
OS Feature and Tools Support
Troubleshoot & Support SCCM/New Hardware/BeyondTrust /BitLocker/GPO in GME/DSC/SmartCard/IT Assist/VPN
Office Related Support: Support & Troubleshoot Office365/2016
Routine Activities: Work as an extended Team along with an engineering team and co-ordinate with OEM/Vendor
Responding to customer DSAT requests
Monitoring the PC Elevated automation failures & collaboration with L4 team
Knowledge on creating custom scripts for IT Assistance
Printer Technical Support
Print Management support (LRS) : Deployment, redeployment, retire
Physical Printers: Troubleshoot hardware firmware & driver issues
End User Support Issues- PPM Login, Adding Printer & Performance
Legacy Windows Print Server Support- Printer queue creation/troubleshooting
Hardware and print solution consultation
Work as extended Team along with engineering team and co-ordinate with OEM/Vendor
Application support for print management tools
Activity monitoring and provide LRS license consumable reporting