Principal Software Engineer

12-14 years
6 days ago 13 Applied
Job Description

Company Description

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500, and we're proud to be one of FORTUNE 100 Best Companies to Work For and World's Most Admired Companies.

Learn more on and about their experiences working at ServiceNow.

Unsure if you meet all the qualifications of a job description but are deeply excited about the role We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

Job Description

As a Cloud Native Developer at ServiceNow, you will play a pivotal role in architecting, developing, and maintaining cloud-native applications that are scalable, reliable, and efficient. You will collaborate with cross-functional teams, including software engineers, DevOps, and architects, to ensure the successful implementation of cloud-native principles and best practices.

What you get to do in this role:

  • Lead the design and implementation of cloud-native applications using microservices architecture, containers, and orchestration tools (such as Kubernetes).
  • Develop and maintain CI/CD pipelines for automating application deployment, scaling, and monitoring.
  • Collaborate with DevOps teams to optimize infrastructure for performance, scalability, security, and cost-effectiveness.
  • Write clean, maintainable, and efficient code that adheres to industry standards and best practices.
  • Conduct code reviews, provide constructive feedback, and mentor junior developers in the team.
  • Implement and integrate monitoring, logging, and alerting solutions to ensure the health and performance of applications.
  • Participate in architectural discussions and contribute to the evolution of the company's cloud-native strategy.
  • Stay up-to-date with the latest trends and advancements in cloud-native technologies and propose innovative solutions to business challenges.
  • Troubleshoot and resolve complex technical issues related to cloud-native application development and deployment.


To be successful in this role you have:

  • Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
  • Minimum of 12years of hands-on experience in software development, with a focus on cloud-native applications.
  • Proficiency in cloud-native technologies, including containerization (Docker), orchestration (Kubernetes).
  • Strong programming skills in one or more programming languages, such as Java, Python, Go, or Node.js.
  • Experience with cloud platforms like AWS, Azure, or Google Cloud, and ability to architect solutions that leverage cloud services.
  • In-depth understanding of microservices architecture, RESTful APIs, and event-driven design.
  • Proven track record of designing and implementing CI/CD pipelines using tools like Jenkins, GitLab CI/CD, or CircleCI.
  • Familiarity with infrastructure-as-code (IaC) tools like Terraform or CloudFormation.
  • Excellent problem-solving skills, with the ability to troubleshoot complex issues in distributed systems.
  • Strong communication skills and the ability to collaborate effectively with cross-functional teams.
  • Relevant certifications in cloud-native technologies (e.g., Certified Kubernetes Administrator) are a plus.
  • Developing data pipelines like Fenix, Kafka, time series database, NoSQL, ELK stack is a plus.


Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the .

From Fortune. 2022 Fortune Media IP Limited All rights reserved. Used under license.

Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, ServiceNow.




event-driven design
GitLab CI/CD
infrastructure-as-code (IaC tools
microservices architecture
CI/CD pipelines

ServiceNow is an American software company based in Santa Clara, California that develops a cloud computing platform to help companies manage digital workflows for enterprise operations. Founded in 2003 by Fred Luddy, ServiceNow is listed on the New York Stock Exchange and is a constituent of the Russell 1000 Index and S&P 500 Index. In 2018, Forbes magazine named it number one on its list of the world's most innovative companies.ServiceNow was founded as Glidesoft, Inc. in 2003 by Fred Luddy (previously CTO at software companies Peregrine Systems and Remedy Corporation), and later incorporated in California in 2004