7 plus years of quality and process improvement experience
Black Belt Certified in Lean Six Sigma
Should have led / mentored 2-3 LSS projects
Good knowledge of various process improvement tools and techniques
Responsibilities: -
Change agent delivering Transformation / Process Improvement collaborating with Customer and Internal stakeholders to improve Business Metrics and outcomes.
Deliver Business value to Customers by alignment to Customer goals and establish strong customer connect thru Customer governance.
Quality Assurance and Quality Improvement support to multiple accounts
Engage with accounts to ensure Zero Defect delivery
Lead Transformation /CI program for the Customer
Support Service Delivery Automation/Robotics for the Customer
Provide Transition support to Customer/Domain thru set of transition deliverables
Ensure Critical red projects resolution and support for the Customer
Lead critical enterprise/client facing projects
Create a culture of continuous improvement in business units
Tata Consultancy Services is an Indian multinational information technology services and consulting company with its headquarters in Mumbai. It is a part of the Tata Group and operates in 150 locations across 46 countries. In July 2022, it was reported that TCS had over 600,000 employees worldwide.
