Line of ServiceInternal Firm Services
SpecialismIFS - Internal Firm Services - Other
Job Description & SummaryA career in Products and Technology is an opportunity to bring PwC's strategy to life by driving products and technology into everything we deliver. Our clients expect us to bring the right people and the right technology to solve their biggest problems Products and Technology is here to help PwC meet that challenge and accelerate the growth of our business. We have skilled technologists, data scientists, product managers and business strategists who are using technology to accelerate change.
Power Apps Engineer (Manager)
A Successful PowerApps Tech Lead with a blend of skills in business processes and technology as well as strong hands-on experience in the Microsoft PowerApps platform. This position will be customer-facing responsible for delivering business transformation & technology projects
. Directly support our top Dynamics customers and resolve critical and complex technical issues in a 24x7x365 global support delivery team.
. Take your deep technical and product expertise and combine it with your understanding of our customer's needs to solve their complex business challenges.
. Work with engineering teams to not only support but deliver solutions and new capabilities for our customers most mission critical deployments. Relentlessly champion and advocate for our customers in representing their issues to engineering teams and be a change agent to develop innovative ways to resolve their issues. Being encouraged by the team around you to go above and beyond to delight the customer.
. Ability to quickly identify customer issues and being able to conduct in-depth diagnostics
. Contribute in forums and develop self-help documentation and quick How To videos
. Participate in recruiting and ramping up a global support team for our top customers
. Coach/mentor new hires.
. Develop and present training. Help establish a real-time readiness model for the team by constantly updating training & readiness content as the cloud technology evolves.
. Work with leadership on process improvement and strategic initiatives.
. Own, manage and drive program initiatives
. 10+years of relevant experience with bachelor's degree in Computer Science,Engineering or other technical discipline (BE, BTech, MCA).
. 3+ Years of deep understanding and demonstrated hands-on experience on Dynamics 365 Customer Engagement (CE), PowerApps (Canvas, Portal and Model Driven Apps), PowerAutomate, PowerBI and Dynamics 365 CE apps with deep technical expertise.
. Hands on experience of cloud computing technologies is desired - Azure Core Platform Data Platform: SQL, Azure DB/storage Application development experience
. Demonstrated experience in managing and driving initiatives across the program.
. Ability to learn new technology in a fast-paced environment
. Passion for customers and focus on delivering the right customer experience with exposure to customer side troubleshooting
EducationDegrees/Field of Study required:Degrees/Field of Study preferred:
Travel RequirementsNot Specified
Available for Work Visa SponsorshipNo
Government Clearance RequiredNo
Job Posting End Date
You know us. We want to know you. Your career is just that yours. You choose it. You live it. You make it happen.To get the best from it, you need the best opportunities. That's why opportunities are at the heart of a career with us. Opportunities for you to grow as an individual, to build lasting relationships and make an impact in a place where people, quality and value mean everything.