Phone Banking Officer

0-5 years
3 months ago 365 Applied
Job Description

Job Title : Phone Banking Officer

Experience : 0-5 Years
Location :Jaipur

As a Phone Banking Officer, you get an opportunity to engage with customers across segments and provide any and every assistance required to ease their banking journey and servicing their banking, financial and investment need.

Roles & Responsibilities:

· Handling and resolving customer complaints/ queries over phone
· Providing customers with relevant product and service information
· Cross-selling various banking products to customers over the phone

Key skills:

· Fluency in spoken English & Hindi language
· Open to work in rotational shifts

Eligibility Criteria :

· Sales and Relationship experience from any industry
· Graduate with 0-5 years

Icici Bank Limited

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