Partner Success & Growth Lead
Experience: 6-8 years
Location: Bengaluru (WFO 5 days)
About Aerchain
Aerchain is a fast-growing B2B SaaS company redefining how enterprises manage procurement and supply chain operations. We work with some of the most complex and large-scale organizations globally, and our partnership ecosystem is at the heart of how
we scale.
About the Role
We are looking for a Partner Success & Growth Lead – Infosys to own and grow one of Aerchain's most strategic enterprise partnerships.
In this role, you will serve as Aerchain's primary point of contact for Infosys across commercial, operational, and strategic initiatives. You will be responsible for driving the growth of the partnership, building relationships with key stakeholders, identifying new business opportunities, and ensuring strong alignment between Aerchain and Infosys.
This is a high-ownership, commercially focused role for someone who thinks like a business owner and thrives at the intersection of strategic partnerships, enterprise relationships, and revenue growth.
Key Responsibilities:
Channel Ownership & P&L Accountability
- Own the Infosys channel as a growth engine — responsible for pipeline, conversions, and revenue generated through this partnership
- Track and report on channel P&L, set targets in alignment with leadership, and drive outcomes with full accountability
- Identify and unlock new business opportunities within the Infosys ecosystem to continuously expand the channel's contribution
Partner Relationship Management
- Serve as Aerchain's primary point of contact for all Infosys-related engagements
- Build deep, trust-based relationships with key stakeholders across Infosys — spanning sales, delivery, and leadership functions
- Manage day-to-day relationship health — proactively douse fires, resolve friction points, and ensure issues never escalate unnecessarily
- Maintain a consistent cadence of communication so the partnership stays warm, informed, and mutually invested
- Goal Alignment & Strategic Planning
- Drive alignment of common goals between Aerchain and Infosys — ensuring both sides are working toward shared commercial and delivery outcomes
- Lead quarterly goal-planning sessions with Infosys stakeholders — setting joint targets, reviewing progress, and course-correcting where needed
- Facilitate regular QBRs (Quarterly Business Reviews) to assess partnership health, celebrate wins, and address gaps
Workshops & Enablement
- Plan and execute joint workshops with Infosys teams — covering product updates, solution positioning, sales enablement, and implementation best practices
- Ensure Infosys-facing teams are continuously equipped with the knowledge and tools they need to position and sell Aerchain effectively
- Work with Marketing to co-create GTM assets, co-branded collateral, and joint go-to-market initiatives
Cross-Functional Coordination
- Act as the internal bridge between Aerchain's Sales, Marketing, and Implementation teams on all Infosys-related accounts
- Ensure smooth handoffs from partner-led deals into implementation, with no loss of context or momentum
- Represent the voice of the Infosys channel internally — flagging risks, surfacing opportunities, and influencing internal decisions
What We're Looking For
Experience & Background
- 6+ years of experience in alliance management, partner management, strategic account management, or channel
- salesPrior exposure to enterprise SaaS, IT services, or B2B environments
strongly preferred
- Experience working with or within large IT services firms (Infosys, TCS, Wipro,Accenture, etc.) is a strong advantage
Skills & Competencies
- Exceptional stakeholder management and relationship-building skills
- Strong commercial acumen — understands how partnerships translate to pipeline and P&L
- Ability to drive outcomes cross-functionally without direct authority
- Clear, confident communicator across all levels — from on-ground teams to CXOs
- Highly organized, proactive, and comfortable juggling multiple workstreams
- Calm under pressure; quick to act, and quicker to resolve Mindset
- Owns outcomes, not just activities — thinks like a business owner
- Proactive relationship builder, not a reactive coordinator
- Sees conflict and ambiguity as problems to solve, not situations to avoid
- Represents Aerchain with credibility, warmth, and professionalism at all times
Why this Role
- You own a growth channel — the Infosys partnership is one of Aerchain's most critical commercial levers, and you'll be at the helm
- P&L ownership from day one — rare for most roles at this level; high trust, high reward Unparalleled exposure — engage with leadership
- Cross-functional breadth — work closely with Sales, Marketing, and Implementation, gaining a true 360° view of the business
- Fast-track career growth — strategic alliance experience at this scale is rare and highly valued in the market
- Direct seat at the table — your inputs will shape partnership strategy and business decisions at the leadership level
