Oracle Database Administrator (24/7 Support)

Job Title: Oracle Database Administrator

Work Location: Mumbai

About the Business Unit:

Customer Success Services (CSS) is a unit within Oracle's Customer Service Organization that establishes long-term relationships with many of Oracle's customers through annuity-based service contracts and project-based one-time services. CSS services team sells from a broad IT-services portfolio both in fixed price and T&M basis. CSS services are typically requested by large Oracle customers that require the utmost attention to real mission-critical applications and processes. CSS covers the majority of large-scale Oracle customers.

Oracle Customer Success Services (CSS) provides unmatched, tailored support that ensures the organization's Oracle technology investments deliver the cutting-edge innovation and performance your business requires to compete, all while coexisting within your IT environment.

CSS is industry-leading expertise with the highest customer satisfaction to support an organization's business every step of the way.

Required Skills:

• 8+ years of experience with Oracle Database as a DBA/Consultant/Support Engineer.
• Available to work in 24X7 capability.
• Strong Performance tuning skills Query level tuning / DB tuning / Memory level tuning.
• Expert knowledge of Oracle Database, Goldengate, Exadata, Oracle RAC, Oracle ASM, Data Guard, Backup & Recovery, etc.
• Strong DBA skills and relevant working experience with Oracle Database 11g and 12c.
• Experience implementing high availability features of Oracle Database.
• Experience in Oracle Enterprise Manager (OEM) 11g/12c/13c is a plus.
• Knowledge of DB Security viz. AVDF, DB Vault, Oracle Key Vault, e-Wallet, and TDE would be added advantages.
• Sharp technical troubleshooting skills.
• Good understanding of support processes.
• Ability to manage escalated technical situations & develop action plans.
• Ability to spot proactive services that benefit of customers.
• Ability to facilitate issues with Development and Support.
• Strong analytical skills.
• Willingness to Travel 20% time.

Educational Qualification:

• BE/BTech and/or MS in Computer Science or equivalent preferred.
• Oracle OCP DBA / OCI / ADB Certification - Preferred.