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Job Description

Job Description for Operations - Enterprise Data Management - KYC - Associate - Manager

Nomura Overview:

Nomura is an Asia-headquartered financial services group with an integrated global network spanning over 30 countries. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its four business divisions: Retail, Asset Management, Wholesale (Global Markets and Investment Banking), and Merchant Banking. Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit

Nomura Services India, (Powai) supports Nomura's businesses around the world. Powai s world class capabilities in trading support, research, information technology, financial control, operations, risk management and legal support have played a key role in facilitating Nomura's global operations and are an integral part of Nomura's global expansion plans. The Powai operation is a critical part of the platform to support the growth of Nomura's global business.

Divisional Overview :

The Operations division provides the support and control infrastructure that enables the Firm to develop and deliver financial products throughout the world. Working with the Sales, Trading and Information Technology Divisions, Operations professionals are responsible for the management and execution of transactions in a manner which maximizes profitability and minimizes risk. Our division is responsible for the management and execution of millions of securities transactions on a daily basis. Our responsibilities include trade processing, confirmation, settlement, fails management, margin, asset servicing, risk management, reference data management and various other client services. In partnership with sales, trading, prime services, information technology and other teams from across the bank, we apply a continual focus on improving productivity and efficiency, while seeking new and innovative ways to support our clients changing needs.

Business Unit Overview:

The KYC team in Powai is part of the EDM function and plays an extremely key role in the firm supporting AEJ, EMEA and US businesses with a current team size of 80+ team members which includes 5-6 Associates / Managers. The team supports KYC On-boarding & Rolling Reviews for low, medium and high risk clients, including private clients, especially for AEJ business. Along with KYC, the responsibility of the team is also to provide solution on the potential issues identified by the various stakeholders in the firm and provide a turnaround time to be able to resolve the issues associated to KYC. The team works with the business and acts as an AML/KYC governance enabling function ensuring that all relevant AML/ KYC risks and regulations are properly managed. The team also closely works with the regional partners on audit and data quality associated tasks. There are plans to expand Powai footprint and develop / leverage Powai capability by transitioning more activities over to the Powai KYC team.

Position Specifications:

Corporate Title


Functional Title



10+ years of experience



Requisition No.

Role & Responsibilities:

  • Successfully manage a team within the periodic renewals space consisting of 10+ members and to be fully accountable for the consistent delivery of the team on quality, through-put and other BAU & adhoc requirements
  • Is an SME (subject matter expert) on the KYC domain and process
  • Pro-actively manage the aging of cases and assist to resolve complicated cases
  • Manage relationships with Sales, On boarding and Compliance to ensure timely collection of documentation and completion of due diligence
  • Identify, escalate and mitigate risks which are associated to BAU processing.
  • Daily monitoring & report of MI / KRI.
  • Built connect with the team locally and globally.
  • Partner with the regions to successfully manage & where required transition activities to Powai.
  • Develop strong domain knowledge for self and the team in Powai.
  • Identify, communicate / nominate per training needs for the team.
  • Participate & execute / manage key projects as part of KYC & Powai Operation initiatives.
  • Is familiar with change management and looks to build efficiencies within the process
  • Ensure all KYC queues / tasks are complete and reported periodically.
  • Develop capabilities within the team be able to make Powai KYC team successful
  • Understand regulatory requirements & policy changes from KYC perspective and articulate the same for the team with the required procedural changes.
  • Understanding risk and controls, legal and compliance requirements
  • Cross train / globalize the processes within Powai contributing towards efficiency, quality and 24.5 support model.
  • Manage local and regional escalations / queries ensure zero impact on Powai KYC deliverables.
  • Represent team daily / weekly meets with regional stakeholders, project teams and Compliance
  • Participate and manage SOX & internal / external audits successfully.

Skills, experience, qualifications and knowledge required:

Bachelor's / Master's degree in business/ related discipline or equivalent work/training required, professional qualification in KYC / AML such as CAMS is a big plus

Strong AML / KYC / CDD / EDD experience

6 - 10 years experience in Quality Assurance, Audit including strong operational control capabilities, sound knowledge of QC and Production Management tools, Planning & Project management skills and a proven track record in delivery

Proven experience in an Investment Bank within a Compliance/KYC team

Good understanding of MiFID categorization

Self-starter who can work under pressure to a high level of accuracy

Outstanding analytical skills with the ability to understand business functions and processes swiftly

Good at multitasking and managing a high number of priorities

Exceptional communication, conflict management and negotiation skills

A team player, possessing ability to build relationships and partnerships

Highly independent. Motivated, team player, self-starter and able to work independently

Mind Set:-



Minimum 10 years of work experience preferably in KYC

Program / project management skills desirable

Strong communication, people & project management expertise.

Sound understanding of the risk & control aspects from KYC perspective.


Should have people management experience

Understanding of regulatory requirements such as Mifid, FATCA, Dodfrank , regional specifications from KYC perspective.

Should have managed / been part of a KYC team which involves execution of KYC for multiple regions



At Nomura you will discover a unique spirit and proud heritage. Since 1925, Nomura has built on a commitment to deliver unique value to clients by connecting markets East & West. We continue to service our clients in a differentiated way, providing creative and entrepreneurial solutions.If you are keen to be a part of a highly nimble and diverse workforce that offers opportunities for you to build a long term career, then come and discover more about Nomura. This could be a perfect fit for you.Since our founding we have accumulated an unparalled depth and breadth of experience throughout Asia and the rest of the world. We are a highly integrated global network of 27,000 people in 30 countries across our retail, asset management and wholesale (Global Markets and Investment Banking) divisions.

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