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8-15 Years
2 months ago
346 Viewed
80 Applied

Job Description

Co-ordinates with the transition team and build a strong transition plan
Plans and monitors the resource deployment.
Staffing plan and actively participate in work allocation.
Experience from Software licensing, Customer Support, Invoicing
Experience in understanding contracts/agreements for processing an order in the system
Should be flexible to work in any shifts and Work from Office mode
Quality planning Reviews the service quality plan and work with quality team on building quality
control, assurance, and improvement.
Work allocation Reviews the staffing plan in order to achieve the production target
Excellent in communication and co-ordinates with both internal and external stakeholders
Customer relationship building strong relationship with client and enhance the customer experience
index
Team handling experience with 70+members
Excellent knowledge on business metrics and deliver value added project benefit to the client
Very good understanding of Order flow, managing holds, invoicing, handling any disputes etc
100% work from office with 24/5 rotational shift
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FUNCTIONS
Human Resources
INDUSTRY
Consulting/Advisory Services
SKILLS/ROLES I HIRE FOR
Bde
LEVEL HIRING FOR
Mid Level, High Level
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Last Updated: 22-03-2024 09:51:39 AM
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