Role Overview
The Business Coach will be responsible for end-to-end business operations in the allocated zone including budgeting, revenue, center operations, people development, and partner relationships. This leadership role requires strong business acumen, people management skills, and the ability to coach and develop center heads and sales teams for long-term growth.
Key Responsibilities
Center Operations & Relationship Management
- Oversee day-to-day operations and ensure smooth functioning of centers in the allocated zone.
- Build and nurture strong relationships with partners, clubs, schools, and academies.
- Drive utilization of facilities and coaching staff to maximize efficiency.
- Ensure strong participation in BBFS events (leagues, tournaments, trips, etc.).
- Collaborate with the technical team to maintain coaching quality standards.
- Strategize and implement practices for student retention and process compliance.
People Development
- Train, mentor, and empower Center Heads and Sales Teams to execute independently.
- Conduct structured training sessions to enable continuous learning.
- Coordinate with the Technical Team to align operational and coaching excellence.
Business Expansion (New Centers)
- Identify and source potential new centers for expansion.
- Plan and manage resources for new launches.
- Drive marketing initiatives to ensure critical mass of student enrollment at launch.
- Oversee pre-launch and post-launch activities as per operational standards.
Revenue & Budget Management
- Prepare and manage monthly, quarterly, and annual revenue projections.
- Set revenue targets and implement initiatives to achieve them.
- Track and analyze performance using data-driven approaches.
- Prepare and monitor budgets to ensure profitability and positive cash flow.
Requirements
- 46 years of continuous work experience across business verticals.
- Minimum 2 years of experience in business development and operations (financial operations, P&L management, or business operations).
- Prior team leadership experience (managing at least 6 team members).
- Experience in customer acquisition/retention or sales preferred.
- Strong relationship-building, mentoring, and negotiation skills.
- High energy, adaptability, and ability to thrive in a fast-paced environment.
- Passion for start-ups, sports, or setting up new businesses (preferred but not mandatory).
