We're Hiring: Sales & Operations Executive
- Location: Gurugram
- Department: Operations
- Employment Type: Full-time
At Fur Ball Story, we're on a mission to simplify pet parenting through high-quality, Ayurveda-inspired products. As we continue to scale, we're looking for a Sales & Operations Executive who can strengthen our backend operations and drive data-backed decision-making.
About the Role
This role is ideal for someone who is detail-oriented, analytical, and proactive. You will manage sales data, forecasting, logistics operations, and act as the central POC for Uniware. If you love working with numbers, systems, and cross-functional coordination, this role is for you.
Key Responsibilities
Sales Data Analysis & Forecasting
- Analyse daily/weekly/monthly sales data to identify trends and gaps.
- Prepare accurate sales forecasts to support inventory planning.
- Share actionable insights to improve sales performance.
Logistics & Operations Management
- Oversee daily logistics, dispatch, returns, and order flow.
- Coordinate with warehouse teams, courier partners, and internal teams.
- Manage end-to-end operations via Uniware and ensure SLA compliance.
DRR-Based Sales Planning
- Track Daily Run Rate to guide inventory and sales planning.
- Ensure product availability based on sell-outs.
- Share DRR-based reports to support strategic decisions.
Demand Planning & Vendor Coordination
- Identify demand patterns and maintain optimal stock levels.
- Coordinate with vendors for POs, replenishments, and follow-ups.
- Prevent stockouts and overstocking through timely procurement.
Central POC for Uniware
- Handle all Uniware-related processes, training, and issue escalation.
- Ensure clean SKU mapping, product listing accuracy, and smooth order flow.
- Maintain high system hygiene across all operations.
Required Skills & Qualifications
- Bachelor's degree in Business, Operations, Supply Chain, or related field.
- 13 years experience in sales ops, logistics, or e-commerce.
- Proficiency in Uniware and Shopify is a must.
- Strong analytical skills with Excel/Google Sheets expertise.
- Excellent coordination, communication, and problem-solving abilities.
Preferred Skills
- Experience in D2C, retail, or e-commerce sectors.
- Knowledge of DRR-based planning & forecasting.
- Ability to thrive in fast-paced, dynamic environments.
Why Join Us
- Work closely with leadership and drive high-impact operations.
- Fast-growth environment with immense learning in e-commerce & analytics.
- Supportive team culture that values ownership and innovation.
If this sounds like your next career move, apply now and grow with us!
