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Amber

Operations Associate (US Region : 7PM - 4AM)

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Job Description

About Amber (https://amberstudent.com)

Long-term accommodation booking platform for students (think booking.com for student housing). Amber helps 80M students worldwide, find and book full-time accommodations near their universities, without the hassle of negotiation, non-standardized and cumbersome paperwork, and broken payment process. We are the leading student housing platform globally, with 1M+ student housing units listed in 6 countries and across 80 cities. We are growing rapidly and targeting $1B in annual gross bookings value by 2024. Amber raised $18.5M from Marquee investors like Gaja capital.

If you are passionate about making international mobility and living, seamless and accessible, then - Join us in building the future of student housing!

Recent spotlight on amber:

  • https://economictimes.indiatimes.com/tech/funding/student-accommodation-platform-amber-rais[]led-by-gaja-capital/articleshow/107604636.cmsfrom=mdr
  • https://www.cnbctv18.com/videos/startup/startup-funding-edtech-student-accomodation-amber-education-19086371.htm
  • https://thepienews.com/amber-student-housing/
  • https://shorts.growthx.club/p/a-student-housing-startup-with-50

About the role:

Be part of a team that's transforming the student accommodation industry. At Amber, your efforts will directly impact the lives of students by making their study-abroad journey smoother and stress-free.

If you're passionate about sales, customer success, and making a difference, we'd love to hear from you!

Location: Remote

Timings: US Shift - 7PM - 4AM (Non Negotiable)

Experience: 0-2 Years maximum.

Key Responsibilities:

  • Lead Conversion: Proactively reach out to inbound leads, guide them through the booking process, and convert them into customers.
  • Customer Interaction: Understand the unique requirements of each student and offer tailored accommodation options.
  • Market Knowledge: Develop an in-depth understanding of student housing options, locations, and pricing to provide expert recommendations.
  • Follow-Up: Build and maintain relationships with prospective clients through regular follow-ups to ensure closure.
  • Collaboration: Work closely with the marketing and supply teams to streamline the booking process and enhance customer experience.
  • Data Management: Maintain accurate records of customer interactions, inquiries, and bookings in the CRM system.
  • Target Achievement: Consistently meet and exceed sales targets and performance benchmarks.

What We're Looking For:

  • Excellent verbal and written communication skills in neutral English.
  • Active listening skills
  • Good time management and planning skills
  • Objection handling skills
  • Negotiation skills
  • Good call closing techniques
  • Proficiency in CRM or other similar softwares

Qualifications:-

  • Education level - Graduate
  • Minimum 60% required in academics
  • Experience in tele sales or similar background will be a plus
  • Preferred industry experience in real estate, hospitality, business development or customer service

What Will you get from Amber:

  • Competitive salary package with a performance-driven variable component.
  • Flexible working hours and remote work opportunities.
  • A vibrant and collaborative work environment.
  • Opportunities for career growth within a rapidly expanding global organization.

Apply now on our career site (https://amberstudent.com/job-openings) or feel free to share your resume at [Confidential Information]

More Info

Industry:Other

Function:Real Estate

Job Type:Permanent Job

Skills Required

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Date Posted: 31/12/2024

Job ID: 103903465

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