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DHL

Operation Executive

DHL

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0-2 Years
a month ago
283 Viewed
28 Applied

Job Description


Manage warehouse operations and delivering high service levels to ensure that the team delivers results in line with Customers agreed SLA in accordance with network procedures and defined standards. Over all responsible for receipt, storage dispatch management as per agreed standard Operating procedure.
Shall be single point contact from DHL to deal with day-today co-ordination with customer. Deal directly with the Customer. Be fully aware of warehouse activities and take appropriate action to help meet company targets and standards. It is therefore essential that the successful applicant can adapt quickly to changing situations.
Manage Operations by planning and implementing strategies to ensure improvement in both service and performance TAT whilst managing costs. Must have ability to initiate a proactive management style and anticipate the requirements of the customer. Shall be fully accountable for regular cycle count, monthly wall to wall count and subsequent stock reconciliation to meet stock accuracy agreed with client.
Be able to introduce Continuous Improvement Programs along with the growing scope of work. Should be sound with financial numbers and be able to co relate the numbers to operations. Manage in a high pressure, changing environment with demands from both internal external customers regionally.
Lead in all aspects of planning the total operation including managing potential problem areas and initiating remedial action related to warehousing and transportation. Complete administration of warehouse staff/workers, contracted agencies. Job allocation to warehouse team for efficient operation management. Resource deployment for timely completion of assigned tasks of day-today activities.
Control monitoring management for fixed roles and responsibilities of operation team. Shall be accountable for timely MIS submission. Shall lead in analyzing periodic KPI reports and reviewing the same with customer for preventive and corrective action. Review the performance of staff under his direct supervision against KPI s, taking corrective action when necessary.
Takes accountability of the continual development and appraisal of his entire team. Shall be responsible for training , people development and regular motivation to the team.
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Last Updated: 21-06-2024 09:33:26 AM
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