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| . Ensure amounts collected from the customer are deposited in the branch within the specified timeline . Ensure feedback from collection activity is properly updated in Collection System . Adherence to Code of Conduct always . Timely reporting of service issues to the supervisor . Follow all related procedures/documentation wherever applicable . Timely completion of all training requirements - annual refreshers, e-learnings, product refreshers etc. . Closure of all customer escalations within applicable TAT . Maintenance and timely update of the legal MIS . Maintain relations with the law enforcement agencies and the courts for effective recovery of dues in the region. . Timely implementation of legal tools . Ensure proper documentation of all case files pertaining to foreclosure and compliance of procedure and processes . Ensure that all the accounts are managed in a manner so that: . Defined timelines are met . Appropriate approvals are in place . Continuous feedback given to the local Credit team . Maintain relations with the law enforcement agencies for effective recovery of dues . Ensure documentation of Foreclosure files as per checklist . Timely assignment of Foreclosure accounts for actions under relevant policies/ regulations. . Maintain stock of property as per applicable processes . Maintain periodic Asset verifications reports. . Ensure timely update of records for accountholder's change of contact details . Achieve targeted results through interface with internal as well as external stakeholders . Conduct periodic Collection Agency Audit . Exercise adequate control over Agency performance in terms of . Recruitment & training of field collectors . Managing agency and field collector productivity |
Tata Asset Management Limited (TAM) is the Investment Manager to Tata Mutual Fund. Our origin stems from a much respected and internationally acclaimed industrial house – the Tata Group – whose business philosophy has made our country and its people partners in the wealth creation process. Our heritage invokes "trust" among consumers, employees, shareholders and the community alike. Though a great heritage is obviously something to cherish, we also seek to carry that legacy through a set of well defined and time tested globally accepted business practices. Being part of the Tata group, we are well known for our strong adherence to highest standards of ethics and fairness in all our business dealings.
TAM manages funds across the entire risk-return continuum. These include equity funds, balanced funds and debt & money market oriented funds. The company provides investment management, risk management and advisory services to institutional, intermediary and individual investors.
Job ID: 148861001
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