Ocean batch Support

5-9 years
a month ago 18 Applied
Job Description

Responsibilities:
Provide application support by performing log analysis with help of splunk, weblogic logs.
Taking restart of weblogic server, process, or services to resolve production issues.
Batch monitoring, file processing status check and acting whenever there is failure in file process.
Incident management- Resolution by analysing the logs, code, procedure checks and providing the resolution to client/customer.
Handle major management, promptly resolving application-related issues reported by end-users.

Requirements:
Strong experience in incident management, application support, and monitoring support.
Proficiency in Java, Unix and SQL for troubleshooting and analysis.
Excellent problem-solving and analytical skills.
Strong communication and interpersonal skills.
Flexibility to work in rotational shifts, including weekends and holidays.
Ability to work under pressure and prioritize tasks.
Experience with ticketing systems and IT service management tools specific to the Payment domain is preferred.

Dexian formally known as DISYS Digital Intelligence Systems, LLC is a $1.197 Billion plus Global Service, IT consulting & Managed Services firm with 67 physical offices worldwide including 5 in India(Bangalore, Noida, Pune, Chennai & Mumbai). DISYS Global Delivery Centers span in 38 locations in the US in North America, and 19 more across the world, in countries like Canada, India, Bangladesh, Brazil, Singapore, Thailand, Malaysia, UAE (Dubai), U.K. and across EMEA. For 28 years, DISYS® has served global industries and in India.

Dexian® employs industry problem solvers who possess the knowledge to locate inefficiencies, design and implement game-changing automation and other IT service offerings but also have the expertise to understand industry staffing issues. Whether it is bridging or replacing legacy systems, moving an enterprise to the cloud, creating automated technology to streamline compliance, or turning raw data into actionable information, DISYS is dedicated to enabling its clients to work smarter and more efficiently even in the smallest, most mundane of business tasks.

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