O2C/Order to Cash - Lead and SME

SME & TL Order to Cash

Location: Hyderabad, Chennai, Bangalore

Company: US MNC

Shift: US Shift (10 hr shift including 1 hr break)

Cabs (7 PM to 7 AM)

Experience in either billing or cash applications.

• Billing accuracy (% first-time-right invoices)
• Invoice turnaround time (TAT)
• Billing error and rework rate
• Dispute volume attributable to billing
• SLA and compliance adherence