Non voice process / customer support

49 Applied
Job Description

RESPONSIBILITIES:
1. Involved in Providing Email and chat Customer support toExternal End Users and External Commercial Account End Users 4G network support across India.
2. Handling emails / chats resolving technical and customer service issues for telecom process.

3.Handle Inbound and Outbound calling for customer service.
4.Identify and assess customers needs to achieve satisfaction.

JOB TYPE

Industry

ITES / BPO

Education

Bachelor of Arts (B.A)
Bachelor of Architecture (B.Arch)
Bachelor of Business Administration (B.B.A)
Bachelor Of Computer Application (B.C.A)
Bachelor of Commerce (B.Com)
Bachelor Of Technology (B.Tech/B.E)
Bachelor of Education (B.Ed)
Bachelor in Hotel Management (B.H.M)
Bachelor of Science (B.Sc)
12th Class (XII)
Diploma
Masters in Arts (M.A)
Masters of Architecture (M.Arch)
Master OF Business Administration (M.B.A)
Master in Computer Application (M.C.A)
Master of Commerce (M.Com)
Master of Education (M.Ed)
Masters in Technology (M.Tech/M.E/M.Sc)
Post Graduate Diploma in Computer Applications (PGDCA)
PGDM
About

Incorporated in 2006, We are the staffing industrys leader and innovator, and today, has evolved as a premier provider of manpower for some of the fortune 500 companies for their junior/middle & executive talent management staffing needs. We work with our clients hand on hand to overcome the challenges they face in attracting / interviewing and retaining Junior / Middle & Top Management professionals.

About Recruiter

Functions

Customer Service/Call Centre/BPO

Industry

ITES/BPO

Skills/Roles

Bpo,
Fresher,
Customer Service,
Customer Support,
Voice support,
Voice Based,
International Bpo

LEVEL HIRING FOR

Junior Level,
Mid Level