Non Voice Bpo

0-5 years
265 Applied
Job Description

  • Handle many inbound and outbound calls to customers and clients.
  • Identify the needs of customers, resolve issues, and provide solutions.
  • Upsell other products wherever possible.
  • Ensure you follow the customer service script provided by the company for uniformity.
  • Also, be well-read on company policies and the website for FAQs or policy related answers.
  • Maintain good customer relations.
  • Meet personal targets and work towards meeting team targets.
  • Maintain records of the conversations with the customer and analyze the data.
Write and submit timely reports on performance, targets, and customer queries.
THANKS & REGARDS
CONTACT PERSON : GOPAL[HR]
CELL: 9150170609

JOB TYPE

Industry

ITES / BPO

Skills

Education

Bachelor of Arts (B.A)
Bachelor of Business Administration (B.B.A)
Bachelor Of Computer Application (B.C.A)
Bachelor of Commerce (B.Com)
Bachelor of Science (B.Sc)
Master in Computer Application (M.C.A)
Master of Commerce (M.Com)

we are in the service for the past 18 years and we do the best service in the industry

About Recruiter

Functions

Finance & Accounts

Industry

Banking/Accounting/Financial Services

Skills/Roles

bank oriented

LEVEL HIRING FOR

Junior Level