Job Description
As an IP Expert, the individual will be responsible for the end-to-end management of network operations, ensuring the stability, efficiency, and performance of IP infrastructure. The role involves providing advanced technical consultation to internal teams and external customers, addressing complex network-related issues, and ensuring the timely resolution of technical queries and incidents.
How You Will Contribute And What You Will Learn
- Providing technical support for IP Core nodes (Analysis, Troubleshooting & fixing the issues reported) on already deployed to end customer/user.
- Provide technical operations support to the customer team, offer support, and facilitate competence development for local technical teams.
- Manages technical escalations for internal technical requests, emergency cases, and outages, as well as those directed towards customers.
- Support customers network performance and evolution & manage network SW and HW configuration information.
- Acts as the prime technical interface towards customers, subcontractors, and 3rd party suppliers, as well as internally towards several organizations.
- Liaise closely with Multiple teams to work on the operational faults and technical management to ensure the network stability.
- Monitors and reports customers life network performance and acts to ensure the network's availability, including e.g., customer SLA fulfilment.
Key Skills And Experience
You have:
- 10-14 years of experience with a B.E/B.Tech/M.E/M.Tech/MCA degree in Telecommunication Engineering, Computer Science or equivalent.
- Must have a strong understanding of Protocols: TCP/IP, IPv4 & IPv6 addressing & IP subnetting, VLAN's, Ethernet, SNMP, management (Telnet, SSH, HTTP, HTTPS, TACACS+)
- Proficiency in Designing, Implementing & Troubleshooting IP/MPLS Network core and services design, including L2 VPNs and L3 VPNs, Seamless MPLS, Segment Routing.
- Analyse and resolve network hardware and software connectivity issues.
- Network Tools analysis for capacity planning and proactive fault finding.
It would be nice if you also had:
- Knowledge & Hands-on experiences of protocols (OSPF, ISIS, BGP), signaling protocols (RSVP-TE, LDP).
- Relevant certifications (e.g., CCNA, CCNP, NRS-I, NRS-II) are a plus.
About The Team
Some of our benefits:
- Flexible and hybrid working schemes
- A minimum of 90 days of Maternity and Paternity Leave, with the option to return to work within a year following the birth or adoption of a child (based on eligibility)
- Life insurance to all employees to provide peace of mind and financial security
- Well-being programs to support your mental and physical health
- Opportunities to join and receive support from Nokia Employee Resource Groups (NERGs)
- Employee Growth Solutions to support your personalized career & skills development
- Diverse pool of Coaches & Mentors to whom you have easy access
- A learning environment which promotes personal growth and professional development - for your role and beyond
