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Responsibilities
- Greet and check-in patients as they arrive at the medical facility.
- Schedule appointments and manage the calendar for healthcare providers.
- Handle phone inquiries and provide information to patients regarding services and procedures.
- Maintain patient records and ensure all information is accurate and up-to-date.
- Process patient insurance claims and verify insurance coverage before appointments.
- Assist in billing and payment processing, including collections as necessary.
- Maintain cleanliness and organization of the reception area and waiting rooms.