Formal education in music technology or a similar field, or comparable knowledge gained through experience working in the music/audio industry.
In-depth technical understanding of studio software and hardware tools including Digital Audio
Workstations (intermediate to advanced operational knowledge of Pro Tools in addition to other DAWs is highly desired), plug-ins, I/O devices, synchronization peripherals, and control surfaces.
Experience using virtual instruments and a variety of MIDI workflows in digital music production.
Good knowledge of macOS and Windows operating systems, as well as intermediate to advanced familiarity with the factors that can impact a computers performance.
Ability to stay focused and systematically boil down a complex issue to identify the underlying root cause.
Excellent written and verbal communication skills in English.
DESIRABLE SKILLS AND EXPERIENCE
Hands-on experience using Audio hardware products (HDX, MTRX, HD interfaces, SYNC HD etc)
Familiarity with automated testing concepts, practices and tools.
Experience configuring and troubleshooting Pro Tools systems.
Have worked as part of a scrum development team.
Previous experience working as part of a multi-cultural, distributed team.
Job Responsibilities:
Identify, isolate, report and track bugs and potential issues that users might encounter while using our products in music creation and audio production workflows.
Work closely with product designers and software engineers to understand new features, develop and execute test plans, and provide feedback to ensure the highest quality products are delivered.
Participate in daily team standups and report work progress and critical issues.
Draft and design test cases, test grids, and other documents to identify risks and validate new and existing features.
Assist in validating bug reports from Alpha and Beta testers.
Assist in the writing, revision and editing of technical documentation.
Propose ways to improve test coverage and effectiveness.
Work daily with team members in European time zones.
