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Manager - Salesforce Administration

Inmobi Solutions

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6-8 Years
a month ago
23 Viewed
1 Applied

Job Description

  • Develop solutions by leveraging a low-code approach to design that reflects insight and good judgment, balancing flexibility, simplicity, and scalability. This includes: Flow, Validation Rules, custom fields, page layouts, custom objects, Apex or Lightning Web Components development
  • Liaise with stakeholders across the entire sales organization and ecosystem (Sales, Marketing, Finance, IT, Operations) to understand their evolving needs
  • Own end-to-end project delivery including discovery sessions, solution design, build, testing, and deployment
  • Oversee data migrations and mass updates required as part of solution delivery
  • Serve as an escalation point for field teams on technical issues related to sales systems, respond to support tickets, and troubleshoot Salesforce errors and bugs as needed
  • Work with our external vendors to escalate issues and monitor resolution
  • Mentor and lead daily administrative activities of junior team members in order to design and develop scalable solutions
  • Assist in training of new users and driving the adoption of Salesforce and integrated tools
  • Act as a consultant to the business, identify opportunities and propose effective solutions
  • Manage integrations and implement new tools for our go-to-market teams
Requirements
  • Minimum of 6 years experience as a Salesforce Administrator supporting a sales organization in a large Salesforce org
  • Salesforce Admin, Advanced Admin, and/or Platform App Builder Certifications are preferred
  • Prior experience working in Sales Operations, Business Analysis, or Business Systems teams in a tech company is preferred
  • Knowledge of sales business processes e.g. pipeline generation, deal qualification, forecasting, and territory management
  • Prior experience with Sales Productivity tools required, for example: Outreach.io, Groove, ZoomInfo, Clari, Seismic, Loopio, etc.
  • Knowledge of Deployment Life Cycle (Build, QA, Staging)
  • Apex/Lightning Development experience
  • Detail-oriented and process-minded, but also able to explain complex issues, processes and solutions in clear and simple terms to stakeholders
  • Excellent communication skills for interacting with stakeholders in requirement gathering, design, proof-of-concept demonstrations, implementation, and support of solutions we manage
  • Ability to juggle requests of varying urgency and the flexibility to adapt to changing priorities
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