Job Description
Job Description
The role is responsible for executing the plan to reach the sales targets (OB and revenue) by maintaining and expanding the customer base. The role will own the entire sales process from introductory meeting to creating formal customer proposal until the order fulfilment. This is an operational role, responsible for delivering results that have direct impact on the achievement of results within the assigned account and business.
Responsibilities
Delivering Revenue Targets and Pipeline Growth
Developing existing customer base through appropriate propositions
Identifying requirements & sales opportunities with customers
Understanding the customer needs and expectations
Attending and presenting at external customer meetings and internal meetings with other company functions necessary to aid business development.
Managing account action plan for assigned accounts/regions.
Responding to and following up on sales enquiries
Monitoring and reporting on customer feedback, market and competitor activities and provide relevant reports and information.
Capturing qualified opportunities in SFDC, and growing strong pipelines
Proactively identifying the problem area internally with product & solutions team, setting up periodic calls between, sales, legal, commercial, solution & product to propose the desired solution to customers, prioritize on key opportunities to gain faster closures.
Keeping up to date with products and competitors
Minimum qualification & experience
Enterprise sales / account management experience
Desired Skill sets
Experience in SFDC management, pipeline/funnel build
Account management and sales experience
Demonstrable ability to create and give business & technical presentations and demos.
Demonstrated experience in gathering and understanding customer business requirements.
About Company
Tata Communications is a digital ecosystem enabler that powers today’s fast-growing digital economy. We enable the digital transformation of enterprises globally, including 300 of the Fortune 500. We carry around 30% of the world’s internet routes and connects businesses to 60% of the world’s cloud giants.
We have been a part of the rich heritage of the internet in India. Over the last 25 years, enterprise-enabled services have been essential to the adoption of digital services in the country. Connectivity is an essential fabric of sustenance for the economy. We are committed to enabling Industry leaders in this New World of Communications™, with our unique promise of delivering secure connected digital experiences.
In 2020, we announced the launch of ‘Secure Connected Digital Experience’ (SCDx), a proposition intended to meet this growing, worldwide demand for new ways of operating, which includes far higher levels of working from home, rising security risks, a shift to digital commerce, and more contactless experiences. It will help companies currently relying on short-term fixes by providing holistic, secure, enterprise-level digital solutions that address current challenges and are fit for the long term.