Manager Program Management

• Responsible for the successful management of Data Ops of digital data - website interactions, Social media, Email, etc, tag management, data maintenance from creation to end of life for all customers
• Responsible for ongoing maintenance and management of processes to ensure accuracy and completeness of data for stakeholders
• Working with technology, data models, APIs, platform and system architecture to ensure smooth operations
• Acting as the DataOps process owner, inspiring the team from ideation to execution in productivity improvement
• Manage paid digital ad strategy, including placing ads and tracking, measuring, optimizing, and reporting ad performance
• Collaborating with Tech leads, vendors, business leads, and information owners to ensure effective business operations, SLA Adherence, process design & definitions, and alignment to market needs.
• Create and maintain SOPs for business/IT processes
• Managing release cycles for data/platform enhancements of commercial data processes (including intake, storage, processing, translating, and integrating with internal and external systems)
• Focus and drive efficiencies and automations to enhance business processes to drive operational efficiency and other key business performance metrics
• Work with platform, data and analytics experts to strive for greater functionality in our data systems

Nice to have:

• Desired Profile (Experience, Key Skills) 8-11 years of experience in consulting or IT experience supporting Enterprise Data Warehouses & Business Intelligence solutions on cloud
• Data maintenance and management experience required with a strong grasp of digital asset management fundamentals from schema mapping, metadata enrichment to quality assurance and lifecycle management
• Prior experinec in running BI and Analytics operations is manadatory
• Applicant should have experience of people management at least for 36+ months with prior experience in managing a team of 10-15 members
• Experience with tools like AWS S3, SFMC, Snowflake, PostGres, DataIKU, Databricks
• Quick in analyzing large set of data and interpreting insights
• Serve as a point of contact for escalated contact resolution of a supervisory nature or complex problems
• Education Any Bachelors or Master s degree in Engineer or Computer Application