Role Summary
We are hiring a Learning & Development (L&D) leader at Kapturenot a conventional L&D/HR professional, but someone who brings a
problem-solving mindset, business acumen, and a builder's ownership. This role will own the mandate of
building a learning culture and
equipping teams with the right resources, knowledge frameworks, and systems to drive business growth at scale.
Roles & Responsibilities
- Strategic Ownership
- Partner with leadership to identify critical business capabilities and translate them into scalable learning initiatives.
- Develop an org-wide enablement roadmap, with custom learning tracks for sales, customer success, product, and other functions.
- Align L&D programs with strategic OKRs, revenue goals, and org-wide transformation initiatives.
- Program Design & Delivery
- Build role-specific enablement programs (e.g., sales onboarding, customer onboarding, support playbooks) that align with real business challenges.
- Drive knowledge creation and deliveryplaybooks, SOPs, best practices, frameworks.
- Design initiatives that improve cross-functional collaboration and build shared business understanding.
- Systems & Tools
- Set up foundational L&D systemsLMS, knowledge repositories, feedback loops, learning paths.
- Work with product, marketing, and sales enablement teams to create reusable resources (e.g., use cases, case studies, frameworks).
- Consulting & Change Enablement
- Act as an internal consultant to diagnose learning gaps and capability needs across teams.
- Foster a culture of continuous learning, backed by metrics.
Required Skills And Qualifications
- 25 years of experience in program management / consulting.
- Exposure to fast-growing tech/startup/SaaS environments is highly desirable.
- Prior experience in designing enablement, org development, or knowledge systems is a plus.
- Strong business acumen and understanding of how various functions impact growth in a B2B SaaS company.
- Ability to translate business problems into learning solutions.
- Excellent stakeholder management and comfort working cross-functionally with leadership.
- Analytical mindset with ability to build frameworks, SOPs, and repeatable processes.
