Manager : Key Account Manager II Gurgaon

4-8 years
8 days ago 8 Applied
Job Description

Designation: Manager

Role: Key Account Manager

Department: Category Management

Location: Gurgaon

About Tata 1mg

Tata 1mg is a trusted health partner for end consumers and large institutions. Our Mission is to make healthcare understandable, accessible, and affordable for all Indians. Over the past three years, we-ve worked to build a healthcare platform that guides customers to the right and affordable care. Today, Tata 1mg is present in 1000+ cities- And we're just getting started. Leading the chart as one of the top consumer health platforms through e Pharmacy, e Diagnostics, e-consult and offline stores, TATA 1mg has delivered over 15M e Pharmacy orders, 2M e Diagnostics orders & 1M+ organic users/day in 2022 and we are just getting started. Our strongest asset is our 6400+ people enabling us to deliver on our mission consistently.

Know more about us:

Brief about the Team

Account Management team is a center of excellence within the Category Management vertical of Tata 1mg. The team works closely with the org-wide leadership team, procurement, product, and category teams to identify & execute opportunities to promote brands on Tata 1mg platform to achieve desired growth. They are the face of the organization to the accounts (clients) and must deliver on being answerable to all requirements primarily leading to business growth. The account management team chases the profitability of the accounts and overall category assigned, through initiatives on monetization, consumer offer journeys and more. The initiatives and scope of work span across business verticals including e-pharma, institutional business, e-diagnostics, and retail.

What will you do

. Lead account management for large value key accounts, acting as the complete business owner for the overall growth & success of the assigned accounts on the platform

. Define a strategic growth plan for the client's increased sales & investments on the 1mg platform, along with end-to-end management of the same

. Work with cross-functional teams to drive the means to growth for the key accounts

. Go deep into understanding what customer wants, how can that be worked out from scratch, and drive complete ownership of delivering results. This will include working with product, marketing, and supply-chain teams

. Drive vendor initiatives in terms of new supply acquisition, sales, and platform monetization, coordinating with relevant stakeholders across regional levels

. Work with planning and procurement teams to drive selection and in-stock targets

What we are looking for

. A background of 4-8 years in managing high-value accounts or category management is required, with prior experience in healthcare being advantageous but not obligatory

. Experience in driving sales for vendors & customers, in a retail or b2c setup

. Self-motivated, ability to manage ambiguity and scale up things from level zero

. Excellent analytical and solution skills

. Experience in defining & driving salable Product solutions for an e-commerce platform would be a big advantage

Why Join Us

Tata 1mg provides one of the most exciting and high-growth environments to work. You get the added benefit of working with a prestigious legacy brand like Tata and a highly dynamic and versatile startup like 1mg. Being an integral part of the Private Label team will provide a great opportunity to scale up a business to great heights leveraging the existing capabilities of Tata 1mg.


Tata 1mg is proud to be an Equal Opportunity Employer. All employment decisions at Tata 1mg shall be made without discrimination, harassment or less favorable treatment of any employee or job applicant, either directly or indirectly, on the grounds of age, color, physical ability, ethnic origin, nationality, religion, gender, family status, marital status, prenatal status, gender reassignment, or sexual orientation. All employment decisions are based on business needs, job requirements, competence and merit.



Job Source:

The Tata Group is an Indian multinational conglomerate headquartered in Mumbai.Established in 1868, it is India's largest conglomerate, with products and services in over 150 countries, and operations in 100 countries across six continents. Acknowledged as the founder of the Tata Group, Jamsetji Tata is sometimes referred to as the "father of Indian industry"