MAIN PURPOSE OF ROLE
Individual contributor with comprehensive knowledge in the specific area.
Ability to execute highly complex or specialized projects.
Adapts precedent and may make significant departures from traditional approaches to develop solutions.
Responsible for the organisation's credit policy including the assessment of credit applications and
outstanding credit.
Main Responsibilities
- Responsible for the investigation and analysis of credit risks, working within company established guidelines.
- Activities include investigating new customers, extending credit lines, and following up on the collection of overdue accounts.
- Contacts to determine reason for payment delinquency and obtain payment commitment by placing outbound calls which are non-routine and require deviation from standard screens, scripts and procedures.
- Handles situations which may require adaptation of response or extensive research.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Answer inquiries and resolve problems.
- Requires extensive knowledge of company, products, and/or services.
- May require advanced problem solving.
Qualifications
Associates Degree ( 13 years)
