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We are seeking an experienced DevOps Engineer with strong expertise in Azure and AWS cloud platforms. The candidate should have hands-on experience in CI/CD, Kubernetes, cloud infrastructure, monitoring, automation, production support, and should work closely with Agile teams while following ITIL best practices for service management.
- Design, build, and maintain CI/CD pipelines using Azure DevOps, Jenkins, or Harness
- Provision and manage cloud infrastructure on Azure and AWS
- Deploy and manage containerized applications using Docker and Kubernetes (AKS/EKS)
- Implement Infrastructure as Code using Terraform, ARM templates, or CloudFormation
- Configure monitoring and logging using Azure Monitor, AWS CloudWatch, Grafana, and ELK Stack
- Perform cluster management, scaling, upgrades, and troubleshooting
- Handle P1/P2 production incidents, participate in on-call rotations, and perform RCA
- Follow ITIL processes for Incident, Problem, Change, and Release Management
- Collaborate with Agile teams during sprint planning, daily stand-ups, reviews, and retrospectives
- Ensure security, compliance, Linux OS hardening, and access control policies
- Create and maintain SOPs, runbooks, architecture diagrams, and operational documentation
- CI/CD Tools: Azure DevOps, Jenkins
- Cloud Platforms: Azure (AKS, ACR, Monitor, Key Vault), AWS (EKS, EC2, S3, IAM, CloudWatch)
- Containerization & Orchestration: Docker, Kubernetes
- Infrastructure as Code: Terraform, ARM, CloudFormation
- Monitoring & Logging: Azure Monitor, Grafana, Prometheus, ELK Stack
- Operating Systems: Linux (Ubuntu/RHEL)
- Version Control: Git
- Strong working knowledge of ITIL framework (Incident, Problem, Change, Release Management)
- Experience working in Agile/Scrum environments
- Participation in sprint ceremonies and continuous improvement initiatives
- Familiarity with SLA, SLO, and error-budget concepts
- CI/CD automation and workspace management
- Helm charts and Kubernetes manifests
- Scripting using Bash or Python
Strong analytical and troubleshooting skills, experience supporting production-critical systems, ability to communicate effectively with cross-functional teams, and strong documentation skills.
Tata Communications is a digital ecosystem enabler that powers today’s fast-growing digital economy. We enable the digital transformation of enterprises globally, including 300 of the Fortune 500. We carry around 30% of the world’s internet routes and connects businesses to 60% of the world’s cloud giants.
We have been a part of the rich heritage of the internet in India. Over the last 25 years, enterprise-enabled services have been essential to the adoption of digital services in the country. Connectivity is an essential fabric of sustenance for the economy. We are committed to enabling Industry leaders in this New World of Communications™, with our unique promise of delivering secure connected digital experiences.
In 2020, we announced the launch of ‘Secure Connected Digital Experience’ (SCDx), a proposition intended to meet this growing, worldwide demand for new ways of operating, which includes far higher levels of working from home, rising security risks, a shift to digital commerce, and more contactless experiences. It will help companies currently relying on short-term fixes by providing holistic, secure, enterprise-level digital solutions that address current challenges and are fit for the long term.
Job ID: 148696861
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