Manager – Credit Risk Management

90 Applied
Job Description

About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

  • Management, Development and implementation of credit policies and risk management strategies for effective portfolio management for Business Banking LAP, BIL and Retail Banking Personal Loan Portfolio

  • Meeting LI budget and benchmarks for Business Banking and Retail Banking Portfolio

  • Development and management of portfolio MIS for effective portfolio tracking, triggers and exploration to assist the business in achieving the optimum risk reward equation.

  • Support Business in existing and new product development to assist in meeting business objectives.

  • Implementation of Local Risk strategies.

  • Implementation and management of regulatory changes.

Assist Head Credit Policy and CI- Retail to:

  • Provide analytical insights and data for evidence-based policy decisions & communicate with the business partners and senior management

  • Develop and maintain the credit policies to ensure the consistency with the overall risk appetite of the business.

  • Ensure consistent application and enforcement of credit policies, processes and controls in all markets.

  • Track and monitor the portfolio, ensure timely policy interventions to contain risk in specific subsegments as required

  • Anticipate changes in credit conditions, work with respective credit officers in markets to implement effective portfolio actions that mitigate potential risks

  • Proactively manage the portfolio credit risk profile within agreed risk appetite. Reduce P&L volatility by prompt escalation of potential risks / issues to safeguard a largely &ldquosurprise free and well managed book.

  • Provide insightful and robust analysis to facilitate credit policy and risk appetite discussions and decision making in the credit risk governance and management group meetings


  • Maintenance of the Credit Policy for Retail Clients to ensure that it&rsquos aligned to the agreed risk appetite, reflects the key risk characteristics of the portfolio, and enables effective controls

  • Supervision the implementation and enforcement of the credit policies and risk control procedures for consistent applications across markets ensure that processes are in place for the Risk Officers in Country to monitor the adherence.

  • Presentation of the portfolio with robust and insightful analysis in Credit Policy Management Group meetings to facilitate risk reward trade off discussions and decisions

  • Development, implementation and execution of credit policies and strategies to achieve quality portfolio.

  • Development, implementation and execution of policies and strategies for effective portfolio management.

  • Strategic initiatives via CRDs to explore new opportunities and challenge the effectiveness of existing policies.

  • To support smooth implementation of credit polices to ensure effective execution.

  • Portfolio acquisitions through Direct Assignment transactions

  • Review of Policy and Process standards followed by various originators for direct assignment transaction, understand the risk profile of the underlying portfolio and the pool under review

  • Identify key risk drivers for the Portfolio and design selection criteria to ensure portfolio selection process results in selection of clients meeting SCB policy thresholds and the portfolio that is expected to perform within the risk appetite of the bank

  • Design execution of review process for portfolio selection, ensure compliance to regulatory and bank&rsquos internal standards.

  • Monitor the performance of the portfolio post acquisition and engage with originator on regular intervals to understand the collection performance on the portfolio.


  • Understand sensitivities to key risk drivers and potential stress impact on the portfolio. Monitor external factors such as state of the economy, regulatory environment and other emerging risk trends. Ensure that Portfolio Standards evolve appropriately to proactively manage changes in external environment, strategy and/or risk appetite.

  • Monitor, review and control risk profiles (e.g. Risk grade migration, risk concentration, RWA) to ensure that portfolio shape is in line with strategy.

  • Ensure development of quality MIS to monitor portfolio shifts via segmentation and identify risks and opportunities. Ensure MIS decks provide adequate segmentation and profitability indicators.

  • Perform in-depth portfolio analysis on identified business issues.

  • Conduct program tracking to ensure continuous validation of credit policies for essential program rollouts.

  • Contribute to design of credit process intervention and drive automation to improve the efficiency and effectiveness of portfolio management process.

  • Continuously improve the way we work by driving cost effectiveness and automation of credit processes.

To exercise Process Ownership for the following processes:

  • Portfolio Management Retail Clients

  • CAD & CRD Credit Programs Development, Formulation, Approval and Implementation and carry out responsibilities with the support of the organizations at the Group, Country and Business levels.

  • To ensure risks of processing failure are being actively controlled end-to-end.

  • Ensure compliance with the Group's standards and regulatory requirements pertaining to Money Laundering and KYC.

  • Participate in and / or support the Bank's effort in combating money-laundering activities.

  • Ensure compliance with local regulations and group policies.

  • Ensure compliance to the operational Risk Framework including the effective application of risk toolkit eg. KPIs/KRIs, CSTs and reporting.

  • Ensure material risk exposures and related issues are reported to the responsible governance committees and to Group and business level committees as appropriate.

Key Skills

  • Prior experience to Credit Cards & Personal Loans Risk Policy

  • Exposure to Credit Cards and Personal Loans analytics is a plus

  • Having experience of devising policies with online aggregators / fintech risk policy experience preferred


  • SAS Suite, Base SAS, SAS STAT and Enterprise Miner

  • Visual Basic for Applications

  • Familiarity with basic analytical tools such as Decision Trees, Logistic Regression, exposure to Scorecard Development

Soft Skills:

  • Good spoken and written communication


  • Provide oversight across fraud risk management team, ensuring compliance with the highest standards of regulatory and business conduct and compliance practices as defined by internal and external requirements. This includes compliance with local banking laws, other applicable laws and anti-money laundering regulations and guidelines

  • Embed the Group&rsquos values and code of conduct in the country fraud risk management team to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees forms part of the culture

  • Accountable for satisfactory closure of issues / gaps arising from Internal Audits, peer reviews and regulatory reviews for the areas of work.

Regulatory & Business Conduct

  • Display exemplary conduct and live by the Group&rsquos Values and Code of Conduct.

  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Investments & Loans Ltd (SCILL). This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders
Internal stakeholders

  • Risk Managers

  • Business teams

  • Credit Initiation

  • System Development / Technology

  • Legal and Compliance

  • Group Credit

  • Collections and Recoveries

External stakeholders

  • Auditors and Regulators

  • Associations (Visa, MasterCard, Amex and other Regional / Local forums), Credit Bureaus and peer Banks

  • Law Enforcement agencies

  • Suppliers, vendors and consultants


  • Market Knowledge: Awareness and understanding of the wider business, economic and market environment in which Standard Chartered Bank operates.

  • Business Strategy and Model: Awareness and understanding of Standard Chartered s Retail Clients business and that of peers in the industry

  • Risk Management and Control: The ability to identify, assess, monitor, control and mitigate risks to Standard Chartered Investment & Loans Ltd

  • Governance, Oversight and Controls: Strong leadership capabilities and management skills, with the ability to deliver effective controls within Fraud Risk Management through both directly-managed and virtual team

  • Regulatory Framework and Requirements: Awareness and understanding of the regulatory framework in which the firm operates, and the regulatory requirements and expectations relevant to the role

  • Non-technical skills: - Strong written / oral communication and influencing skills. Ability to create effective work relationships within and across functions & borders

Apply now to join the Bank for those with big career ambitions.
To view information on our benefits including our flexible working please visit our . We welcome conversations on flexible working.

We are a leading international banking group, with a presence in more than 60 of the world’s most dynamic markets. Our purpose is to drive commerce and prosperity through our unique diversity, and our heritage and values are expressed in our brand promise, Here for good.
Standard Chartered PLC is listed on the London and Hong Kong Stock Exchanges.

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