Position: Manager - Client Relations
Location: Jaipur, Rajasthan
Experience: 3-5 Years
About The Company
WeVOIS Labs Pvt. Ltd. is a leading solid waste management (SWM) company committed to delivering efficient, sustainable, and technology-driven waste collection and processing services across India.
Job Summary
The Liasoning Manager Billing will act as the primary point of coordination between the company and ULB officials for all billing, invoicing, and payment-related matters. This role demands excellent follow-up capabilities, strong analytical and Excel skills, and the ability to manage a team while ensuring smooth execution of billing processes and timely collections. Understanding of the SWM or similar service-based industry is essential.
Key Responsibilities
Client Liaison & Relationship Management
- Serve as the main contact for billing, invoicing, and payment coordination with ULB officials.
- Build and maintain professional relationships within ULBs to ensure smooth communication and timely financial closure.
- Resolve billing queries and discrepancies promptly.
Billing, Invoicing & Documentation
- Oversee end-to-end billing cycles ensuring accuracy, compliance, and adherence to contractual terms.
- Prepare and submit invoices, reconciliation statements, and all required documentation on time.
- Cross-verify service delivery data and records with billing requirements.
Collections & Follow-Up
- Conduct and lead regular follow-ups for outstanding payments with a sharp, proactive approach.
- Coordinate visits to ULB offices for invoice submissions and collection-related discussions.
- Prepare aging reports and strategize to mitigate delays and expedite collections.
Team Handling
- Lead and manage a team (minimum 3 years of team-handling experience required).
- Assign tasks, monitor performance, and ensure timely delivery of billing operations.
- Provide guidance, feedback, and support for the team's professional development.
Reporting & Analysis
- Analyze billing and collection data to identify trends and delays and provide actionable insights.
- Maintain strong analytical and Excel-based data interpretation and presentation skills for reporting.
- Present billing status, outstanding payments, and revenue updates to management.
Compliance & Records Management
- Ensure all billing practices comply with government norms, contracts, and company policies.
- Maintain organized and up-to-date records for audits and internal reviews.
Required Skills & Qualifications
- Up to 5 years of overall experience (must include 3+ years of team-handling experience in previous roles).
- Strong understanding of Solid Waste Management (SWM) or related service-based industries (mandatory).
- Excellent communication skills verbal, non-verbal, listening, comprehension, and negotiation.
- Strong analytical mindset with advanced Excel and data interpretation capabilities.
- Sharp follow-up skills with a proactive and persistent approach.
- Ability to manage multiple stakeholders and thrive in a dynamic environment.
- Bachelor's degree in Commerce, Business Administration, or relevant field preferred.
- Based in or willing to relocate to Jaipur.
Skills: documentation,management,solid waste management,communication
