Job Description
Job Title: Process Consultant | Consulting & Presales
Location: Bangalore
Experience: 5-6 years (Post-MBA)
Role Overview
We are seeking a dynamic and experienced
Process Consultant to lead AI and automation initiatives. This role emphasizes consulting, process mining, presales, and exposure to emerging technologies such as Generative AI, Advanced AI/ML, and Process Automation. You will bridge business needs with technical capabilities, support client engagements, and shape intelligent automation solutions.
Key ResponsibilitiesProcess Consulting & Delivery
- Deep understanding of enterprise value chains: P2P, O2C, R2R, S2C, H2R, etc., and core business processes across verticals like banking, insurance, healthcare, and manufacturing.
- Engage with CXOs, narrate transformation stories, and independently drive proposals with sales teams.
- Gather and analyze business requirements across technologies like RPA, LCNC, AI, GenAI, and deploy solutions using leading enterprise tools.
- Lead process consulting projects including standardization, re-engineering, and elimination.
- Deliver process mining projects using tools like Celonis and Signavio to identify inefficiencies and define business value.
Delivery Focus
- Lead use case discovery and feasibility assessments across value chains.
- Support business case development including ROI analysis, cost-benefit assessments, and resource planning.
- Create implementation roadmaps with short-term and long-term goals.
- Conduct PoCs and pilot analysis for AI/GenAI tools (LLMs, chatbots, document intelligence, etc.).
- Analyze and document automation workflows using tools like UiPath, Power Automate, or Automation Anywhere.
- Collaborate with solution architects and data scientists to define functional and non-functional requirements for AI-powered solutions.
Presales & Client Engagement
- Support presales activities across large RFPs, proactive pitches, and account mining.
- Deliver compelling client presentations, solution demos, RFP/RFI responses, and value propositions.
- Collaborate with sales, product, and engineering teams to align proposals with client goals.
Required Skills & QualificationsEducation
- MBA from a reputed institute (preferred focus: Technology, Operations, Strategy, or Analytics).
- Bachelor's degree in Engineering, Computer Science, or a related field.
Experience
- 56 years of relevant experience post-MBA in top-tier consulting firms.
- Hands-on experience with end-to-end automation solution deployment.
- Proficiency with mining tools (Celonis, Signavio), automation tools (UiPath, Blue Prism, Power Automate), and LCNC platforms (PowerApps, Outsystems, ServiceNow).
- Exposure to AI/ML or Generative AI projects (e.g., GPT, Claude, Vertex AI).
- Experience in presales, RFP/RFI management, and proposal development.
Skills
- Strong analytical and problem-solving capabilities.
- Excellent communication, stakeholder management, and presentation skills.
- Familiarity with AI concepts such as NLP, LLMs, OCR, and knowledge graphs.
- Understanding of APIs, data pipelines, and system integration is a plus.
