Management Trainee - GTM

At Kapture CX, we are looking for a Management Trainee – GTM in our Sales Enablement & Solutioning team.

Who are we

Kapture CX is a leading SaaS platform that helps enterprises automate and elevate customer experience through intelligent, AI-powered solutions. We partner with enterprises across industries to bring scalable automation and insight-driven efficiencies to their CX operations. Over a thousand clients across 18 countries have used Kapture's products to enhance their customer experience, including Unilever, Reliance, Coca-Cola, Bigbasket, Meesho, Airtel Payments Bank and Cathay Pacific. Kapture delivers industry-specific solutions powered by AI, tailored workflows, and seamless automation.

Kapture CX is headquartered in Bangalore and we have offices in Mumbai and Delhi/NCR in India, in addition to offices in the USA, UAE, Singapore, Philippines and Indonesia.

What is this role all about

This is an entry-level role for fresh graduates who want to begin their careers in a business-facing and technology-driven environment. You will work closely with the GTM, Sales, Product and Solutioning teams to understand customer challenges, support pre-sales initiatives, and help design solutions that drive business outcomes for enterprise customers.

Sounds interesting

Here's a more detailed description of what you will do in this role:

• You will work with Sales, Product, Marketing and Customer Success teams to understand customer requirements and business objectives
• You will support solutioning activities by gathering customer requirements and mapping them to Kapture CX capabilities
• You will assist in creating presentations, proposals, business cases and customer-facing documentation
• You will participate in customer discovery calls, product demonstrations and solution workshops
• You will support sales enablement activities by creating collateral, playbooks and knowledge assets
• You will collaborate with cross-functional teams to ensure a seamless customer journey from evaluation to implementation

This is a Bangalore-based role.

We work five days a week from the office, as we believe in-person interactions fuel innovation, collaboration and faster learning.

What does success look like in this role

You develop a strong understanding of enterprise SaaS, customer problem-solving and solution consulting. You contribute effectively to GTM initiatives, communicate confidently with stakeholders, and support the team in driving customer engagement and business growth.

What would make you a good fit for this role

Here are the basic requirements:

• You have a graduate degree in Engineering, Technology, Business or a related discipline
• You have strong communication and presentation skills
• You enjoy problem-solving and structured thinking
• You are comfortable working with multiple stakeholders and priorities
• You are eager to learn about SaaS, AI, customer experience and enterprise technology

What are the most critical skills for this role

• Ability to understand customer requirements and business challenges
• Strong analytical and problem-solving skills
• Ability to create structured presentations and documentation
• Strong verbal and written communication skills
• Ability to work collaboratively across teams
• Curiosity to learn about technology, AI and enterprise software

You will have an advantage if you:

• Have participated in internships, case competitions or live projects
• Have experience creating presentations, business reports or customer-facing documents
• Have worked on technical or business projects with measurable outcomes

Why should you be interested

Here's what you will gain from this role:

• Hands-on mentorship from GTM, Sales and Solutioning leaders
• Exposure to enterprise SaaS sales cycles and customer engagement
• Experience working on AI-powered customer experience solutions
• Opportunities to interact with leading enterprises across industries