Managed Services Pre-Sales Lead - AVP1
Position Title: Managed Services Pre-Sales Lead
Location: Open (Preferred: Pune/Hyderabad)
Experience: 2025 Years
Employment Type: Full-Time
Reports to: Manoj M.
Key Responsibilities
- Lead end-to-end pre-sales lifecycle for large Managed Services RFPs (typically $1M$25M+).
- Collaborate with Sales, Delivery, Practice, and Leadership teams to shape winning responses.
- Own solution architecture, pricing models, delivery constructs (onshore/offshore), and transition approaches.
- Leverage experience in managing 100+ member delivery teams to provide credible delivery assurance during pursuit.
- Conduct due diligence workshops, define operating models, and create transformation roadmaps for prospects.
- Articulate Jade's differentiated value proposition, including AI-led automation, intelligent ticket routing, observability, and AIOps in managed services.
- Present to C-level executives and participate in orals and client walkthroughs.
- Track market trends and incorporate innovations and best practices in solution designs.
Required Experience & Skills
- 2025 years of IT services experience, with strong emphasis on application and infrastructure managed services.
- Proven experience managing large delivery programs (100+ FTEs).
- Minimum 57 years of experience in pre-sales, solution architecture, or deal strategy roles.
- Demonstrated ability to lead and win $10M+ pursuits in a competitive RFP environment.
- Excellent understanding of ITIL frameworks, SLA/SLO metrics, service transition, and operating models.
- Strong grasp of modern managed services: automation, AIOps, self-heal platforms, service integration.
- Experience with cloud platforms (Azure, AWS, GCP) and enterprise technologies (Oracle, SAP, Salesforce, ServiceNow).
- Excellent executive communication and presentation skills.
Preferred Qualifications
- Prior experience working with North American/European enterprise clients.
- Familiarity with industry benchmarks, pricing models, and contracting structures for AMS.
- Exposure to AI/ML-enabled support frameworks, digital twins for IT Ops, and service modernization.
- Bachelor's/Master's in Engineering, Computer Science, or related discipline.
- ITIL, PMP, or equivalent certifications are a plus.
