Job Title: LMS Coordinator
Location: MG road, Gurugram.
Department: Academic Operations / Support
Employment Type: Full-Time
Job Summary
We are seeking a proactive and tech-savvy LMS Coordinator to manage and optimize the Learning Management System (LMS). This role involves overseeing LMS operations, managing workflows, driving automation, leading a small team, and acting as a bridge between academic and technical (developer) teams to ensure seamless system performance.
Key Responsibilities
- Manage and maintain the Learning Management System (LMS) platform.
- Upload, update, and organize academic content including videos, assignments, and study materials.
- Manage and supervise a team of academic support executives; track performance, productivity, and query resolution efficiency.
- Coordinate with developers/tech teams to report bugs, define requirements, and ensure timely resolution of system issues.
- Manage academic workflows including content publishing, scheduling, and user access.
- Drive automation initiatives within LMS/ERP to improve operational efficiency.
- Plan, execute, and monitor projects related to LMS enhancements and content rollouts.
- Track tasks, timelines, and ensure smooth workflow management across teams.
- Generate MIS reports on LMS usage, engagement, and team performance.
- Ensure data accuracy and real-time updates on LMS dashboards.
- Train and support teachers, students, and internal teams on LMS functionalities.
- Identify system gaps and proactively suggest improvements.
Required Skills & Competencies
- Strong communication and stakeholder management skills.
- Hands-on experience with LMS platforms and ERP systems.
- Team handling and leadership skills.
- Ability to coordinate effectively with developers/technical teams.
- Strong project management and workflow management abilities.
- Experience in process automation and optimization.
- Proficiency in MS Excel, Google Sheets, and MS Word.
- Strong analytical and problem-solving mindset.
- Ability to manage high-volume operations efficiently.
Eligibility Criteria
- Bachelor's degree (preferably in Computer Science, IT, or related field).
- Prior experience in EdTech or schools using LMS/ERP systems is mandatory.
- Minimum 1 years of experience in LMS coordination, academic operations, or similar roles.
- Experience in team handling and cross-functional coordination is preferred.
Skills: learning management,lms,operations,reports analysis,developers
