We are looking for a design leader with 8+ years of strong product design, user experience design, interaction design, visual design and design management experience to lead Wibmo s design team. The design leader will own banks, issuers, acquirers and fintech experience for all Wibmo products including prepaid platform, fraud risk management, ACS, multi-factor authentication, payment gateway and more.
What you'll be doing:
- you'll define best practices, frameworks, principles, influence ways of operating, coach and provide UX expertise to the design team so that it:
- Obsesses over the need to understands customer needs and business objectives
- Becomes the customer s advocate in the org - stay close to customers and partners
- Drives product and market research, competitive analysis, planning positioning and roadmap development
- Leads from front to identify and solve for gaps in customer and partner experience
- Drives product discovery, opportunity assessment, identify problems to solve, define GTM, define product, execute, measure and iterate in collaboration with product management, engineering, and marketing
- Collaborates closely with engineering, product management, production support, operations, finance, banking alliances, marketing and sales teams
- Makes data-driven product decisions and democratize product success metrics across teams
- Most importantly, owns the outcome.
What are we looking for:
- Strong people management and leadership experience to build, develop and inspire a creative team
- 8+ years of strong hands-on product design, user experience design, interaction design, visual design experience
- 3+ years of design leadership experience
- Having built products for merchants/banks in the Indian ecosystem that operated at scale is a plus
- Bonus points for experience in building 0 to 1 products
- A curious mind with the ability to challenge the status quo
- Highly effective cross-functional team collaboration skills
- Ability to build narratives and drive clarity across orgs
- Ability to build, sustain and mentor a high-performance team
