Experience: 10+ yrs
Shift timing: 24/7 Rotational shift
Primary Must-Have Skills
- Windows Server & Linux (RHEL/CentOS) administration — 7+ years
- Zscaler or equivalent secure remote access platform
- RDP / VNC / SSH administration
- Cisco ISE — access policy, posture assessment, device authentication
- PingID or equivalent MFA/SSO platform
- PKI & certificate lifecycle management
- SolarWinds — log ingestion, monitoring, alert management
- Endpoint protection platforms — policy enforcement, alert triage
- ServiceNow — incident, request, and change management (ITIL-aligned)
- AWS — instance management, storage, connectivity (operational level)
Secondary Skills
- PowerShell / Bash / Python scripting for automation
- SaaS platform administration — user provisioning & integration troubleshooting
- Active Directory, DNS, DHCP administration
- Vendor/OEM support case management
- DR planning, testing, and runbook documentation
Compliance & Process
- Experience in a regulated environment (NIST SP 800-171, ISO 27001, or equivalent)
- ITIL Foundation (working knowledge minimum)
- Change control discipline and audit trail maintenance
Also
- Willingness to work flexible hours including evenings/weekends
- Ability to support multiple time zones (global site coverage)
- Strong written and verbal communication for vendor and client-facing interaction
- Owns problems end-to-end — not a ticket-router
Interested candidates with short notice or immediate joiners share your updated resume @ [Confidential Information]