FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams benefit from the company's over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing risks for our lines of business. We are particularly proud of our strong, relationship-driven culture and our long-term approach, which are deeply ingrained in our talented workforce. This is evident across all key areas of our operations, including Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration. We are seeking talented individuals to join us in our mission of providing solutions fit for our clients greatest ambitions.
Job Description
Value Proposition
Be at the Forefront of Database Patch management: Ensuring databases are timely patched without errors and secured as per patching and remediation timelines.
Job Details
Position Title: Lead Infrastructure Engineer
Career Level: P3
Job Category: Manager
Role Type: Hybrid
Job Location: Bangalore
Impact
About the Team:
The Database Patch Engineer is responsible for planning, coordinating, testing, and applying patches and updates to database systems to ensure security, stability, and compliance with cyber security standards. This role requires strong technical knowledge of database systems, patching best practices, and advanced troubleshooting skills.
Key Deliverables (Duties and Responsibilities)
- Plan and implement database patches (security patches, bug fixes, and upgrades) across multiple environments (development, testing, QA, and production).
- Collaborate with DBAs, application teams, and system administrators to schedule and execute patching activities with minimal downtime.
- Perform impact analysis and risk assessments prior to patch deployments.
- Test patches in lower environments to ensure compatibility and performance.
- Monitor patch releases from vendors (e.g., Oracle, Microsoft, DB2) and maintain patch management schedules.
- Maintain detailed documentation of patching procedures, schedules, and post-patch validations.
- Automate patching processes where feasible using scripting or patch management tools.
- Troubleshoot and resolve patch-related issues promptly.
- Ensure compliance with cybersecurity standards and audit requirements.
- Assist in database upgrades, migrations, and disaster recovery exercises.
- Provide post-patching reports and status updates to leadership
Skills and Qualification (Functional and Technical Skills)
- Bachelor's degree in computer science, Information Technology, or a related field, or equivalent experience.
- 7+ years of experience in database administration and patch management.
- Strong expertise with major RDBMS platforms (Oracle, DB2 etc.).
- Experience with database patching tools (e.g., Oracle OPatch, using LCM etc.).
- Hands on experience for administering and patching OMS, OEM and OEM agents.
- Strong Core Oracle Database knowledge including RAC/ASM.
- Proficiency in SQL, scripting (Shell, PowerShell, Python), and automation frameworks.
- Knowledge of ITIL processes and change management.
- Good understanding of high availability solutions using Oracle RAC, ASM, HA, and disaster recovery (DR) strategies, Oracle Data Guard.
- Excellent troubleshooting and problem-solving skills.
- Experience in working with multiple operating system environment Windows Server, RHEL and AIX
- Strong communication and collaboration skills.
Preferred Qualifications
- Certifications such as Oracle Certified Professional (OCP).
- Experience with cloud-based database Oracle Cloud (OCI).
- Hands-on experience with database monitoring tools like Oracle Enterprise Manager (OEM).
Relationships & Collaboration
- Ensure great Partnership with IT counterparts (India as well as US associates).
- Be available for team connects if any.
- Flexible to adjust work scheduled including evening, weekend as per Org need.
- Collaborate with Business wherever necessary.
Accessibility Needs
We are committed to providing an inclusive and accessible hiring process. If you require accommodations at any stage (e.g. application, interviews, onboarding) please let us know, and we will work with you to ensure a seamless experience.
Equal Employment Opportunity
FC Global Services India LLP (First Citizens India) is an Equal Employment Opportunity Employer. We are committed to fostering an inclusive and accessible environment and prohibit all forms of discrimination on the basis of gender, religion, caste, disability, sexual orientation, economic status or any other characteristics protected by the law. We strive to foster a safe and respectful environment in which all individuals are treated with respect and dignity. Our EEO policy ensures fairness throughout the employee life cycle. 
