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Lead Engineer

NTT Data

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5-7 Years
22 days ago
301 Viewed
3 Applied

Job Description

Req ID:280074

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Lead Engineer to join our team in Remote, Mahrshtra (IN-MH), India (IN).

esponsibilities:
1. Salesforce Development:
. Design and implement scalable solutions within Salesforce, with a focus on Service Cloud functionality.
. Develop custom applications, Apex triggers, and Visualforce pages to
enhance and extend Salesforce capabilities.
2. Service Cloud Expertise:
. Leverage deep knowledge of Service Cloud features and functionality to
optimize customer service processes.
. Implement and customize Service Cloud components such as cases,
entitlements, knowledge base, and service console.
3. Integration and Data Management:
. Integrate Salesforce with other business applications and systems to
ensure seamless data flow.
. Ensure data integrity and accuracy through effective data management
practices.
4. Technical Leadership:
. Provide technical leadership and mentorship to junior Salesforce
engineers.
. Collaborate with stakeholders to understand business requirements and
translate them into technical solutions.
5. Code Review and Best Practices:
. Conduct code reviews to ensure adherence to coding standards and best
practices.
. Implement and advocate for best practices related to Salesforce
development and configuration.
6. Problem Solving:
. Analyze complex technical issues and provide effective solutions to
enhance system performance and reliability.
. Collaborate with support teams to troubleshoot and resolve production
issues.
Qualifications:
. Bachelor's degree in Computer Science, Engineering, or a related field.
. Proven experience (5+ years) as a Salesforce Engineer, with a focus on Service
Cloud.
. Salesforce Certified Platform Developer certification is highly desirable.
. Strong proficiency in Apex, Visualforce, and Lightning components.
. Experience with Salesforce integrations using REST/SOAP APIs.
. Solid understanding of Service Cloud features and configuration.
. Familiarity with Salesforce best practices for security and data governance.
. Excellent problem-solving and debugging skills.
. Strong communication and collaboration skills.
Preferred Qualifications:
. Salesforce Certified Service Cloud Consultant certification.
. Experience with Lightning Web Components (LWC).
. Knowledge of Salesforce Lightning Experience and Lightning Flow.
. Familiarity with agile development methodologies.
. Previous experience in [industry/sector] is a plus

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NTT DATA Corporation is a Japanese multinational information technology service and consulting company headquartered in Tokyo, Japan. It is partially-owned subsidiary of Nippon Telegraph and Telephone. Japan Telegraph and Telephone Public Corporation, a predecessor of NTT, started Data Communications business in 1967.

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