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Genpact

Lead Consultant, Splunk, ASG Support

Genpact

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0-2 Years
25 days ago
72 Viewed
14 Applied

Job Description

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.



Inviting applications for the role of Lead Consultant, Splunk, ASG Support


In this role, you will be responsible for Implementation of MS Dynamics SCM modules. Moreover, awareness of the integrations and coordination with multiple teams is expected.



Responsibilities


.Analyze As-Is Processes and craft the optimized To-Be Processes


.Perform Design Validation and identify areas of improvement.


.Detailed documentation including Business Requirements Documents, test plans etc.


.Must be able to exercise discretion and judgment with little to no supervision in carrying out daily tasks.


.Ability to operate independently and make decisions with little direct supervision.


.Excellent research, analytical, and critical thinking skills with attention to detail.


.Good project & time management skills - ability to handle multiple priorities, organize work and meet deadlines.


.Perform configuration/Application setup




Qualifications we seek in you!


Minimum Qualifications



.BE/B Tech/MCA


.Excellent written and verbal communication skills



Preferred Qualifications/ Skills



.Strong experience in monitoring tools Splunk/AppDynamics


.Hands-on experience in creating dashboards, alerts using Splunk/AppDynamics


.Strong hands-on experience in Application Support/ Development for Financial Services business or direct Client/ Customer facing platforms.


.Willingness to embrace Agile and DevOps/SRE concepts in Day-to-day work dynamically.


.Worked on process improvement and automation.


.Unix/Linux : Basic knowledge of unix.


.Strong hands-on experience with AppDev support, log analysis, handling batch jobs and experienced in scheduler tools like TWS, AutoSys.


.SQL/Databases (MSSQL) : Understanding of tables, views, indexes, and store procedures, and the ability to understand them by reading their definitions. Familiarity with SQL constructs. Understanding of transactions and query plan analysis.


.Solid analytical skills, problem/ risk identification and quick resolution recovery processes.


.Ability to interface and cultivate passionate working relationships with technology teams, business analysts, and vendors


.Experienced, technically hands-on professional that understands both code and infrastructure


.Solid track record in an operational/support role, understands incident/problem/change management and how to drive stability across organizations.


.Experience in ticketing tools (ServiceNow, Remedy, Jira etc..)


.Be able to manage an outage incident, coordinating user communications, and other teams to help resolve an incident.





Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit . Follow us on , , , and .


Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.



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Genpact is an American professional services firm legally domiciled in Bermuda with its headquarters in New York City, New York. The company currently employs more than 100,000 people and provides services to clients in over 30 countries worldwide

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