Display expert proficiency of probing techniques (FGDs and interviews) to elicit requirements from relevant stakeholders, Communication skills to question, interpret and clarify information
Recommend and execute accurate requirement gathering tools and templates in concurrence with best practices (Business use cases, use case scenario, storyboard); Implement Gap analysis process, tools, methodologies, approach and templates
Competent at product, components and associated technology eco-system, Local market needs, competitor products, NFR (Non-functional requirements), enabler stories creation, Diagnosis techniques
Implementation of Impact Analysis on other FA applications / existing processes, Feasibility Analysis,
Knowhow of Escrow and Title processes, mind map, flow chart and Unified Modeling Language concepts
Skilled in building data flow diagrams, creating focused / detailed use case diagrams, identifying actors, technology touchpoints, metrics/KPI and gaps from the use cases built
Demonstrate strong knowledge of Effective customer facing technologies (e.g. Direct Agent application etc.), Usability Heuristics (UI/UX), Usability Testing (User interface), Cognitive biases (to align user experience team)
Demonstrate profound knowledge of Scoping, Scheduling, Effort estimation techniques, Software Development methodologies, Risk Identification and Management, Work breakdown structures, Gantt charts and similar planning tools, PMP/PMI Knowledge, ITIL Knowledge, Reporting & MIS, Talent management policies and procedures, Client requirements and goals, Escalation procedures
Technical Skills:
Comprehensive and thorough understanding of probing techniques to elicit requirements from relevant stakeholders
Implementation of Impact Analysis on other FA applications / existing processes, Feasibility Analysis,
Skilled in building data flow diagrams, creating focused / detailed use case diagrams, metrics/KPI and gaps from the use cases built
Demonstrate basic knowledge of Software Testing methodologies, Agile/Scrum, Risk Identification and Management, Work breakdown structures,
Good Domain knowledge and understanding of business
Good Communication skills and documentation skills
He/She is expected to have good hands-on in MS Office, MS Visio and any prototyping tools
He/She also must possess good experience in SDLC, Agile/Scrum methodologies.
