POSITION SUMMARY

Responsible for greeting the guest upon their arrival, assisting with the unloading of their items in a safe manner.

Deliver Laundry and Clothing to guestrooms. Position requires excellent guest service skills and availability to work a

flexible schedule. Respond promptly to requests from guests, Front Desk, or At Your Service requests. Monitor the

cleanliness and appearance of laundry/dry cleaning. Complete all valet tickets properly to provide proper handling.

Coordinate all repairs to appropriate persons and pick-up for delivery when completed.

Follow all company policies and procedures ensure uniform and personal appearance are clean and professional maintain confidentiality of proprietary information protect company assets. Speak with others using clear and professional language prepare and review written documents accurately and completely answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others support team to reach common goals listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Reach, bend, twist, pull, and stoop grasp, turn, and manipulate objects move, lift, or carry objects weighing less than or equal to 10 pounds stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 1 year of related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None