L1 Technical Support Engineer /WFH/ International Voice - upto 6LPA

1-5 years
a month ago 909 Applied
Job Description


Technical:

Trouble shooting/Command for IP Address/Adobe Photoshop / ticketing tool / RAM/ROM/Networking LAN/VAN/WAN/Configuration /Versions of Windows MS/ Office 365 /Control panel/ internet setting

Customer :

Banking / Insurance / E Commerce / Telecom / Airline ticketing / Medical Billing / AR Calling / Accounts / Hospital Billing / Physician billing

Job Designation: L1 Associate and L2 Senior Associate L3 Specialist

Roles and responsibilities:

Engaged in handling calls of Enterprise & different business units (Internal & External)

Provide World Class Customer Service.

Strong customer service approach to dealing with people at all levels internal and external.

Strong administrative skills: organized, efficient and versatile.

Excellent verbal and written communication skills.

Pleasant, professional, and courteous personality.

Ability to work effectively in a team environment.

Need to maintain Accuracy in Reports.

End to Transaction of Reports.




White Horse Manpower Consultancy Pvt. Ltd.
Office 156, 3rd Floor, Jumma Masjid Golden Complex, Jumma Masjid Rd, (Exit of Commercial Street) Shivajinagar Bangalore 560051.
+++Please note If you are not able to be present physically at the venue above,
Only 2 rounds telephonic interview if you are from outstation
Please call for both In station & Outstation interview scheduling
Call Call 9900777511, 8553281835, 6363228979, 8296075778,8970658314,9743779000
White Horse Manpower Consultancy Pvt. Ltd.
Free Recruitment & Spot Offer Letter

Thanks and Regards
Sapna

JOB TYPE

Skills

Technical product
configurationc
service deskC designMySQLJavaScriptIncident managementhelp deskIT helpdeskintegration PHP HTML CCNA
About

Whitehorse Manpower - Partners in End to End Recruitment

The Company
White Horse Manpower Consultancy Pvt. Ltd. registered under Company’s Act 1956, is one of the vibrant consulting firm.

It is a leading professional placement and talent search firm headquartered in Bangalore for Infosys Accenture and 15 other BPOs.

About Recruiter
Ruby Ahmed

Functions

Customer Service/Call Centre/BPO,
Health Care

Industry

ITES/BPO/Call Center

Skills/Roles

All Levels

LEVEL HIRING FOR

Junior Level,
Mid Level,
High Level,
Top Management