Key Account Manager - Sales

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This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we've announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you'll be part of a pioneering team shaping the future of robotics-working alongside world-class experts in a fast-moving, innovation-driven environment.

This Position reports to:

Your role and responsibilities

In this role, you will have the opportunity to be responsible for sales of products/systems within a designated Automotive market in accordance with strategy. Build long term customer relationships and manage resolution to specific customer needs and issues. Identify and develop sales opportunities.

The work model for the role is: #Li_onsite

This role is contributing to the Robotics & Discrete Automation in Pune, India.

You will be mainly accountable for:

• Drive sales of products and systems, achieving volume, mix, and profitability targets for assigned business units.

• Build and maintain strong customer relationships, ensuring a positive experience by understanding needs and delivering tailored solutions.

• Develop and execute sales plans, conduct regular status reviews, and propose recovery actions in case of potential order shortfalls.

• Create value through effective sales techniques, preparing offers in coordination with internal teams and ensuring alignment with company strategy, terms, and conditions.

• Identify and pursue new market opportunities, supporting marketing activities, cross-collaboration, and administrative processes including collections and project management.

Qualifications for the role

• Bachelor's degree in Electrical, Electronics, Mechanical, or Mechatronics Engineering

• Minimum 8+ years of experience in Sales within the robotic automation field, preferably with system integrators, machine builders, line builders, or SPMs

• Proven experience in dealing with customers in industrial robotic automation

• Strong communication skills with the ability to lead, influence, and solve problems effectively

• Demonstrated strategic thinking and excellent negotiation abilities

• Flexibility to travel extensively across Tier 1 and Tier 2 cities, especially in North and East India

• Ability to develop new customer bases and expand product portfolio within the Automotive business line (OEMs & Tier 1 suppliers)

More about us

ABB Robotics & Discrete Automation Business area provides robotics, and machine and factory automation including products, software, solutions and services. Revenues are generated both from direct sales to end users as well as from indirect sales mainly through system integrators and machinebuilders. www.abb.com/robotics

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