Key Account Manager - Ecommerce

About Globali

Globali Tradesense LLP is an E-commerce channel management company that works with global brands and retailers to launch their products in India and manage & accelerate their online sales on their own website as well as on marketplaces like Amazon, Flipkart, Nykaa, Ajio, Myntra, Snapdeal etc. Globali enables Cross Border Commerce by providing end to end business solutions to its clients.

Aligned with the needs of our clients, our service portfolio spreads from strategy creation to 360-degree execution support, ensuring complete ownership and responsibility of the online channel. We are online arm of our client's organization, and our account managers remain fully accountable to our clients.

Position Summary

Globali is looking for a Key Account Manager to be a part of its Marketplace account management team. In this role, the candidate would be required to handle client's e-commerce marketplaces accounts including Myntra, Amazon, Flipkart, Ajio, Nykaa, etc and drive growth and profitability through a range of solutions. In short, the candidate would be responsible for achieving the desired revenue targets and will have the end-to-end ownership of client's P&L on marketplaces.

The candidate should have 3-5 years of experiences and be well versed with various facets of marketplace account management including but not limited to onboarding, pricing strategy, listing & cataloguing, advertising, account management, marketplace operations, analytics & reporting etc. He should also be adept at client management.

The Key Accounts Manager will be handling multiple clients.

Responsibilities:

• Understanding the client and their business from a holistic perspective.
• Take complete ownership for a portfolio of client accounts. Manage clients account end to end, including developing channel strategy, defining targeting, listing, cataloguing, setting up campaigns, measuring performance, reviews, account health and day- to-day operations and deriving insights, working with team of 2-3 e-commerce executives.
• Tracking and driving the progress of various activities to ensure timely delivery
• Be responsible for all regular (and ad hoc) reporting and analysis
• Onboard clients on multiple marketplaces by liaising with category managers at respective marketplaces
• Co-ordination with various Marketplaces for solving queries and issues regarding the accounts
• Reviewing every account in the portfolio in complete detail to understand the current level of performance and remove any bottlenecks
• Prepare and present plans and deliver results to the clients
• Assist in acquisition of new clients wherever required

Skills Required:

• Hands-on and in-depth understanding of one or more marketplaces including Amazon.in, Flipkart, Myntra, Nykaa, Big Basket, Blinkit etc.
• Should have been in a similar position in his/ her earlier organization.
• Strong analytical skills including Microsoft Excel
• Proactive, team player with good co-ordination and networking capabilities
• Good verbal and written communication skills and typing speed in English
• Self-motivated with passion for e-commerce
• Aggressive and action-oriented approach. Hunger for learning and growth.

Job Location: Gurugram, Haryana

Employment Type: Full-time, work from office