About The Company
Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
Required Skills
- Troubleshoot hardware, software, and network issues (Windows, Office apps, VPN, printers)
- Manage incidents and service requests within SLA timelines.
- Perform user account administration (Active Directory, Azure AD, password resets).
- Document solutions and update knowledge base articles.
- Support software installations, system imaging, and device rollouts.
- Escalate complex issues to higher-level support teams.
- Assist with security compliance (antivirus updates, permission reviews).
- Provide basic user training and guidance on IT tools.
