Job Description:
Responsibilities for the IT Application Administrator II
- Create, manage, and support all administrative functions associated with the Atlassian product suite
- Create comprehensive JIRA workflows (with conditions, validators, and post functions), screen schemes, permission schemes, and notification schemes, and comparable functions in ADO agile processes
- Design and manage complex Jira and ADO queries, dashboards for operational/performance reporting metrics and status reports
- Devise, test, and deploy integrations between managed products and other internal systems in support of streamlined agile processes
- Promote adoption and best practices among the system user community and conduct user-training and help-sessions for new features or implementations
- Gather requirements from users, propose solutions that meet business needs, and deliver agreed upon solutions
Qualifications of the IT Application Administrator II
- Bachelor's degree in Computer Science, Computer Information Systems, or closely related field
- 3+ years of experience working with/supporting Atlassian
Knowledge, Skills, and Abilities of the IT Application Administrator II
- Strong working knowledge of Agile (Scrum and Kanban) methodologies
- Able to plan and develop solutions that incorporate both current and future needs
- Experience working and communicating with cross functional teams and both technical and non-technical stakeholders
Qualifacts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.