ITSM Platform consultant

Hiring Alert – Graduate Trainee – ITSM Platform Consultant | Freshers Welcome!

Are you a recent graduate looking to build a career in Enterprise Service Management, ITSM Platforms, and Low-Code Development We are looking for passionate and enthusiastic candidates to join our team as Graduate Trainee – ITSM Platform Consultant.

Location: Chennai

Experience: Freshers to 1 Year

Qualification: B.E/B.Tech (CS/IT), MCA, BCA, or related field

What You'll Learn

BMC Helix & Remedy Platform

ITSM & ITIL Processes

Workflow Development & Automation

REST API Integrations

Enterprise Application Support

Data Migration & Configuration Management

Required Skills

Good understanding of Databases & SQL Fundamentals

Basic Programming Knowledge

Understanding of REST APIs, JSON & Web Applications

Strong Analytical & Problem-Solving Skills

Good Communication Skills

Passion to Learn Enterprise Technologies

Preferred Skills

⭐ Academic Projects involving Databases, APIs, Workflows, or Web Applications

⭐ Basic Knowledge of ITIL / IT Service Management

⭐ Exposure to Java, Python, JavaScript, or SQL

Key Responsibilities

Configure and Support Enterprise ITSM Applications

Develop Workflows, Forms & Business Rules

Assist in Integrations and Data Migration Activities

Troubleshoot Application & Process Issues

Prepare Documentation and Support Implementations

Participate in Product Training & Certification Programs

Excellent opportunity for fresh graduates to start a career in Enterprise Software Consulting and IT Service Management.