IT Systems Administrator - Hyderabad Onsite

Job Description

IT Systems Administrator

Fulltime role

Location: Hyderabad ( On-site)


  • 5+ years of relevant Desktop Support experience
  • Hands on experience to provide technical assistance to end users and support to local IT systems.
  • Excellent troubleshooting skills in Windows 10 Operating system.
  • Be familiar with Windows features like Bit locker, Hello, Defender.
  • Knowledge of M365 applications like Word, Excel, PowerPoint, Outlook, OneDrive, Teams.
  • Independently handle assigned tier 2 calls. Be able to diagnose, analyze and solve complex problems related to all end user devices & applications.
  • Should have knowledge of Network printers, SCCM, Active Directory & Networking.
  • Perform machine builds and support pc refresh cycles.
  • Contribute to assigned projects. Attend conference calls and meetings with project team members from around the world.
  • Experience in using ticketing tool & resolve and respond to questions/request/issues received via telephone , email or ticketing tool meeting defined SLAs


Krish T

IT Minds LLC

[Confidential Information]




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