IT Manager - Collaboration Platforms

5-15 years
a month ago 4 Applied
Job Description

  • Lead, coach, and mentor a team of Collaboration and Productivity technologist experts, including hiring, performance management, and career development
  • Define and implement the Collaboration and Productivity roadmap, architecture, and governance for the organization, in alignment with the IT strategy and best practices
  • Manage the delivery and support of Microsoft 365 solutions, including Office 365, Exchange, SharePoint, Teams, OneDrive, Power Platform, and Security
  • Ensure the security, compliance, and availability of the Collaboration and Productivity environment, including monitoring, backup, recovery, and disaster recovery
  • Manage the budget, contracts, and vendor relationships for Collaboration and Productivity services and products
  • Provide technical guidance, training, and documentation to the team and the end-users
  • Stay updated on the latest trends, technologies, and innovations in Collaboration and Productivity domains
Other duties responsibilities aligning to Medtronic s culture include:
  • Contribute to and cultivate a culture which promotes the development of business capabilities, process excellence, and shared best practice execution
  • Gather, review, assess and partner to drive new ideas, initiatives and projects through innovation, demand and global portfolio processes.
  • Foster a positive, engaging and challenging team-focused global work environment to ensure high productivity, employee engagement, and optimal performance.
  • Proactively engage with Medtronic business and Global IT partners to identify and define opportunities where the application of information technology can advance the strategic goals and objectives of Medtronic
  • Act as role model by living and demonstrating the Medtronic Core competencies and values.
Must Have: Minimum Requirements
  • Bachelor s Degree with 16+years of IT experience or 15+ years with Master s degree
  • 5+ years of managerial experience, which includes goal settings and performance management.
  • Excellent communication skills
  • Think out of the box
  • Creating an inspiring and diverse team environment with an open communication culture, setting clear team goals with ownership and accountability on deliverables
    Building high performance, motivated and innovative team culture by leading with empathy.
SPECIALIZED SKILLS OR EXPERIENCE:
  • At least 5 years of experience in managing IT teams and projects, preferably in Microsoft 365 or cloud-based environments
  • At least 3 years of hands-on experience in designing, implementing, and supporting Microsoft 365 solutions, including Office 365, Exchange, SharePoint, Teams, OneDrive, Power Platform, and Security
DESIRED/PREFERRED QUALIFICATIONS
  • Strong knowledge of Microsoft 365 architecture, governance, security, and best practices
  • Strong leadership, communication, and collaboration skills
  • Strong problem-solving, analytical, and decision-making skills
  • Solid presentation skills, including the ability to translate data concepts and technical information into business terms (eg, ability to explain complex technical solutions and architecture strategies to non-technical resources)
  • Strong results orientation (driving to deadlines, financial targets, project goals, etc)
  • Ability to work collaboratively and partner with employees, leaders, clients, and vendors
  • Demonstrated ability to work in a global, virtual organization
NICE TO HAVE (Preferred Qualifications)
  • Work experience in the Medical Device Industry, or other regulated industry
  • Certification in Microsoft 365 or related technologies is a plus

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