IT Infrastructure & Security Engineer

Role Overview

The IT Infrastructure & Security Manager will oversee all internal IT systems, networks, and security. This hands-on role focuses on ensuring reliable connectivity, strong security across devices and networks, and standardized IT processes.The manager will also drive documentation, monitoring, and reporting while building a scalable IT setup that can support the company's growth to 500+ users.

Key Responsibilities

1.Infrastructure & Systems Management

Oversee and maintain all on-prem IT assets switches, routers, Wi-Fi, servers, and user devices.

Ensure reliable LAN/WAN setup, VPN, and remote connectivity.

Manage hardware lifecycle (procurement, tagging, deployment, and disposal).

Maintain backups and disaster recovery plans.

2. Network Operations

Monitor and optimize network performance; ensure redundancy and uptime.

Configure and maintain VLANs, DHCP, DNS, and access control.

Troubleshoot connectivity issues quickly and implement proactive monitoring.

Coordinate with ISPs and vendors for service quality and escalations

3. Security & Compliance

Implement and enforce security policies: endpoint protection, MFA, patching, and access management.

Monitor network traffic for unusual behavior or potential breaches.

Conduct vulnerability assessments and coordinate remediation.

Define and document IT policies (passwords, device usage, BYOD, etc.).

Ensure compliance readiness for frameworks like ISO 27001 or SOC2 (as future goals).

4. Automation & Process Improvement

Use PowerShell/Bash scripts to automate recurring admin tasks.

Introduce basic monitoring dashboards (device health, bandwidth usage, patch status).

Optimize IT ticket resolution and user support workflow.

5. Team & Vendor Management

Supervise IT support staff or vendors handling device setup and troubleshooting.

Manage procurement, renewals, and vendor SLAs.

Train users on IT hygiene and security best practices

What we're looking for:

812 years of experience in IT Infrastructure, Network Administration, or Systems Security.

Strong knowledge of:

• Network protocols, firewalls, and routing/switching.
• Windows & macOS environments.
• Active Directory / Azure AD, M365 / Google Workspace.

Proven experience managing IT for a 200500 user organization.

Good understanding of security tools: EDR, VPN, firewalls, MDM, and backups.

Preferred:

Basic scripting knowledge in PowerShell or Bash for automation.

Experience with asset management or ITSM tools (Jira, Freshservice, etc.).

Certifications like CCNA, CompTIA Security+, ITIL, or Microsoft Certified: Systems Admin.

Here are answers to some questions you may have

Where is your office

Chennai (Perungudi)

Work Model

Work from Office because great stories are built in person!

Do you have an online presence

https://amura.ai (we are @AmuraHealth on all social media)

For better insights:

https://drive.google.com/file/d/11UHgXqYc7XSJ3IAdFyEm-EurgOzqsmzA/viewusp=sharing